Dynamic and results-oriented professional with over 10 years of experience in operations management, customer service, and team leadership. Proven track record of enhancing operational efficiency and fostering a positive team environment.
Hi, I’m
Danielle Jeney
Oklahoma City,OK
Summary
Overview
16
years of professional experience
Work History
CSL Plasma
Plasma Processing Technician
05.2024 - Current
Job overview
- Supervise plasma processing operations, ensuring compliance with standard operating procedures (SOPs)
- Provide clear guidance to team members, enhancing workflow and productivity
- Address donor concerns and employee relations, fostering a supportive environment
7-Eleven
Sales Associate
11.2022 - 02.2024
Job overview
- Delivered outstanding customer service, consistently meeting and exceeding sales targets
- Assisted in inventory management and product merchandising to optimize sales
A Storage for u
On-Site Property Manager
09.2019 - 10.2022
Job overview
- Managed all aspects of property operations, focusing on tenant relations and maintenance oversight
- Ensured adherence to property regulations and standards, enhancing tenant satisfaction
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
Comfort Guard Inc
Assistant Director of Operations
01.2016 - 09.2019
Job overview
- Oversaw daily operations, coordinating cross-departmental collaboration to achieve business objectives
- Established best practices in customer service, leading to improved satisfaction rates among clients.
American Southwest Mortgage
Underwriter Assistant
03.2013 - 12.2015
Job overview
- Supported underwriters in the assessment and processing of insurance applications
- Maintained meticulous records and documentation to streamline workflow
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
Rick Wolfe Roofing & Construction
Administrative Assistant
09.2010 - 03.2013
Job overview
- Provided comprehensive administrative support, including scheduling and correspondence management
- Organized office supplies and maintained accurate records to ensure operational effectiveness
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Hampton Inn & Suites
Night Auditor
11.2008 - 08.2010
Job overview
- Conducted nightly audits and prepared detailed financial reports
- Ensured accuracy of daily transactions and promptly resolved discrepancies
Education
Rose State CollegeMidwest City, OK
Associate's degree from Business Administration
03.2025
University Overview
Skills
- Customer Relations
- Proficient in Computer Applications
- Standard operation procedures
- Effective Communication
- Document Organization
- Team-Oriented Customer Support
- Operational Leadership
- Office Administration
- Strategic Issue Resolution
- Evening Financial Reconciliation
- Reception Management
- Effective Time Management
- Property Management
- Customer Service Excellence
- Strong Organizational Abilities
- Efficient Dispatching
Willing To Relocate
Willing To Relocate
Oklahoma City, OKTimeline
Plasma Processing Technician
CSL Plasma
05.2024 - Current
Sales Associate
7-Eleven
11.2022 - 02.2024
On-Site Property Manager
A Storage for u
09.2019 - 10.2022
Assistant Director of Operations
Comfort Guard Inc
01.2016 - 09.2019
Underwriter Assistant
American Southwest Mortgage
03.2013 - 12.2015
Administrative Assistant
Rick Wolfe Roofing & Construction
09.2010 - 03.2013
Night Auditor
Hampton Inn & Suites
11.2008 - 08.2010
Rose State College
Associate's degree from Business Administration
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