Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Danielle Jenny

Stanwood,Wa

Summary

Dynamic and detail-oriented professional with extensive experience in commercial and residential cleaning in client's homes and properties. Proven ability to enhance customer satisfaction through effective communication and exceptional service. Skilled in surface sanitation and laundry functions, consistently maintaining high standards of cleanliness and organization while fostering a welcoming environment for clients.

Overview

18
18
years of professional experience

Work History

House Cleaner

Myself
05.2020 - Current
  • maintained 5 properties a week ensuring client satifaction
  • Ensure proper care and duties for air bnbs
  • Did construction cleanup involving sheetrock dust
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Wiped walls, decoration, and appliances.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Caregiver and cook

Bartender/cook

IDK Bar & Grill
06.2009 - 06.2011
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Caregiver, Special Needs

Enable Inc.
07.2009 - 04.2010
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered support to assist with supervising special needs individuals in home.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Beauty Supply Associate

CosmoProf
04.2007 - 05.2009
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.

Education

High School Diploma -

Arlington High School
Arlington, WA
06-2003

No Degree - Cosmetology

Everett Community College
Everett, WA
06-2006

Skills

  • Laundry functions
  • Basic repairs
  • Interior window washing
  • Glass cleaning
  • Waste disposal
  • Surface sanitation
  • Floor maintenance
  • Commercial and residential cleaning
  • Restocking supplies
  • Floor cleaning
  • Housekeeping
  • Wall scrubbing
  • Carpet vacuuming

Languages

English
Native or Bilingual

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • naturopathic healing enthusiast
  • Cooking
  • Camping
  • Gardening
  • Crafting and DIY Projects
  • DIY and Home Improvement
  • Woodworking
  • Music
  • Astrology
  • Fashion and Style

Timeline

House Cleaner

Myself
05.2020 - Current

Caregiver, Special Needs

Enable Inc.
07.2009 - 04.2010

Bartender/cook

IDK Bar & Grill
06.2009 - 06.2011

Beauty Supply Associate

CosmoProf
04.2007 - 05.2009

High School Diploma -

Arlington High School

No Degree - Cosmetology

Everett Community College

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Danielle Jenny