Danielle Jimenez
Houston,TX
Summary
-8 years of experience ensuring customer satisfaction through top-tier service and unmatched support, skilled in all aspects of customer service practices and available options.
-Exhibits outstanding communication skills, both written and verbal.
-Demonstrates adept critical thinking abilities within the realm of public service.
-multilingual in Spanish and english
Overview
5
5
years of professional experience
Work History
JUDICIAL INTERN
San Antonio Downtown District 290th Courthouse
12.2022 - 05.2023
- Conducted detailed legal research and analysis of complex statutes, regulations, case law, and other relevant documents
- Shadowed Judge Pena, observing interactions between legal professionals, witnesses, and jurors, and gaining valuable understanding of judicial decision-making processes
- Maintained the confidentiality of sensitive case information and demonstrated professionalism in a legal setting.
PRIVATE NANNY
Care.com
01.2022 - 07.2023
- Demonstrated reliability and consistency in providing childcare services to diverse families, adhering to schedules and maintaining trust
- Exhibited strong time management skills by coordinating children's activities, meals, and appointments
- Created and maintained a structured and nurturing environment, ensuring the safety and well-being of children under my care.
CAMP COUNSELOR
YMCA
01.2020 - 01.2021
- Managed a diverse group of children, adapting activities to accommodate individual needs and fostering a positive and inclusive environment
- Communicated effectively with parents and guardians, addressing inquiries and providing regular updates on children's activities and progress
- Demonstrated strong organizational skills by coordinating schedules, activities, and resources for multiple age groups.
Assistant/ Social Media Manager
Captains Only Staffing
01.2018 - 01.2021
- Implemented targeted advertising campaigns that enhanced visibility among key demographics.
- Facilitated customer interactions and acted as a bridge between the team and client engagements.
- Maintained an active brand presence by responding promptly to customer inquiries and comments on social channels.
Education
BACHELOR OF ARTS (B.A.) IN CRIMINAL JUSTICE -
University of Texas At San Antonio
San Antonio, TXSkills
- Attention to Detail
- Problem-Solving
- Organizational Skills
- Adaptability
- Conflict Resolution
- Workload Management
- Team Collaboration
- Self-Motivation
- Document Management
- Confidentiality
- Schedule Management
Technical Skills: Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel), Adobe, Google Docs
I am proficient in Microsoft 365 applications including Outlook, Teams, Word, PowerPoint, and Excel, as well as Adobe software. Additionally, I have experience with Google Docs for collaborative document management.
Timeline
JUDICIAL INTERN
San Antonio Downtown District 290th Courthouse
12.2022 - 05.2023
PRIVATE NANNY
Care.com
01.2022 - 07.2023
CAMP COUNSELOR
YMCA
01.2020 - 01.2021
Assistant/ Social Media Manager
Captains Only Staffing
01.2018 - 01.2021
BACHELOR OF ARTS (B.A.) IN CRIMINAL JUSTICE -
University of Texas At San Antonio
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