Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Cashier

Danielle Jones

Ardmore,AL

Summary

Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Talented Machine Operator excels in equipment operation, setup and testing. Hardworking team player skilled in maintenance and repair of metal production and plastic extrusion equipment. Safely and efficiently lifts heavy loads daily, employing approved lifting techniques and protective support devices. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Resilient and organized Assistant Manager proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively plan sales strategies, coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth. Determined Assistant Manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Machine Operator

Tenneco
Athens, AL
03.2021 - Current
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Kept detailed production records and identified hold-ups.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Manually set up machinery, lathes and grinders.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Set up and operated various machine tools and jigs to produce precision parts.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Established parameters for each job to attain high scores on production test.
  • Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
  • Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper.
  • Fabricated new and repaired defective components, using lathes and 3D printers.

Assistant Manager

Burger King
Ardmore, TN
07.2020 - 03.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Assistant Manager of Operations

Burger King
Kalamazoo, MI
11.2017 - 07.2020
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
  • Devised processes to boost long-term business success and increase profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Assisted Assistant General Manager and General Manger with operations optimization and daily coordination for $150,000 per year in fast food business.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Developed and maintain operational guidelines for staff.
  • Generated operational reports for management on monthly schedule.
  • Evaluated current operational strategies and recommend improvements.
  • Educated operations team on best practices, company policies and service excellence standards.
  • Developed productive, profitable and achievement-oriented working environments for employees.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Evaluated inspection reports and service tickets and prepared repair invoices.
  • Maximized profits by reducing waste in payroll administration and increasing sales.
  • Used microsoft and Excel to analyze production data, guaranteeing efficient production of defect-free products.
  • Implemented employee safety initiative with 95% injury rate for over 4 years.
  • Reduced store's shrink 80% by limiting operational losses and adding more than $60,000 per year in operating profit margin.

Kitchen/Laundry/Hospitality Worker/Housekeeper Aide

Bronson Methodist Hospital Senior Home
Kalamazoo, MI
10.2016 - 11.2017
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Dusted and polished surfaces to achieve attractive shine.
  • Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
  • Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
  • Prepared rooms with top-notch standards every time.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Made beds quickly to maximize team efficiency.
  • Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..
  • Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
  • Removed soiled sheets, washcloths and towels.
  • Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
  • Participated in required and optional safety training events to gain innovative edge in industry and maintain highest quality of safety standards.
  • Handled guest complaints about housekeeping services and referred problems to management.
  • Replenished guest room toiletries such as soap, shampoo and paper products.
  • Restocked room supplies such as drinking glasses, soaps, shampoos, writing supplies and minibars.
  • Met requests for guests for extra towels, ice buckets, pillows and blankets.
  • Inspected condition of all vacant rooms at beginning of shift.
  • Trained other staff members by physically demonstrating complex tasks.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Worked with 1-2-person housekeeping staff to maintain clean, organized senior living facility.

Clerk/Cashier/Gas Station Attendant

Speedway Gas Station
Kalamazoo, MI
10.2016 - 11.2017
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained inventory of all saleable items.
  • Facilitated sales of services and goods.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Collected gas and amenity payments based on customer orders.
  • Pumped gas for guests and took payments.
  • Assisted customers with operating fuel pumps, explaining proper fueling techniques.
  • Counted nightly income, categorizing and sending to bank on weekly basis.
  • Responded to all customer inquiries thoroughly and professionally.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Used technical skills to complete task in excel, microsoft, booking and inventory.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Answered questions and provided information about fuel, lottery, beverages and food.
  • Coordinated between billing department and customers to resolve problems.

Kitchen Staff Member

Borgess Hospital
Kalamazoo, MI
06.2015 - 10.2016
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Learned other teammates' work tasks to train as backup.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
  • Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
  • Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
  • Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
  • Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
  • Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.

Cashier/Stocker/Store Associate

Walmart
Kalamazoo, MI
08.2009 - 06.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $ 100 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 100 customers per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned Team Leader and Assistant Manager positions and provided backup at key times.
  • Lifted up to 60 pounds at once and used forklift to move heavier loads.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $1500 per month in new revenue.

Crew Member/Cook

McDonalds
Kalamazoo, MI
01.2015 - 05.2015
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items according to recipe to drive quality and consistency.
  • Maximized sales potential by properly prepping, storing and rotating food products.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Kept kitchen up to code for health and safety inspections.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared meals with special accommodations for those with allergies.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Planned order execution to simultaneously deliver items ordered together.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Handled portion control activities according to specified instructions provided by chef.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Trained and assisted new kitchen staff members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Communicated with management on food inventory stock to request order placement.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Prepared foods like Fries and Hamburgers to assist cooks meet turnaround times on orders.
  • Prepared 30 fast food items, following customers' special requests for substitutions and add-ons.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Wore protective attire and shoes, verbally and phyiscally alerted customers of hot food and beverages to maintain safety.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Washed, chopped, stored and took temperature of vegetables and meat ingredients.
  • Scrubbed grill every day and night and on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Alerted customers that food orders were ready for pick-up by calling out orders and also handing out orders at drive thru window.
  • Identified inefficiencies leading to improved productivity.
  • Offered soft drinks, frozen beverages and condiments immediately after processing payments to deliver simple items quickly to customers.
  • Fried, grilled and baked foods such as fries, hamburgers and pies and cookies.
  • Prepared average of 200 menu items per shift.
  • Served around 150 customers every 1 hour by cooking fast food items quickly.
  • Prepared meats for dish assembly and serving by slicing and cleaning.
  • Suggested actionable improvements to streamline training procedures.

Home Health Care Provider

State Of Michigan Department Of Health And Human Services
Kalamazoo, MI
03.2011 - 10.2014
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Administered medication as directed by physician.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed rapport to create safe and trusting environment for care.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Supervised daily activities and provided assistance to staff.
  • Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
  • Maintained positive working relationships with referral sources to promote business services.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Consistently met demands of clients by providing sufficient numbers of direct care providers.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Managed operations and staffing to meet key performance indicators for patient and customer satisfaction and quality care.
  • Reviewed and audited relevant reports and processes to support quality while identifying and addressing staff training needs.
  • Applied objective data for internal and field employee performance evaluations.
  • Coordinated on-call calendar for internal and field staff and delivered proper staff coverage to meet business needs.

Sandwich Artist

SUBWAY®Restaurants
Fennville, MI
06.2008 - 08.2009
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Cooked batches of food according to standard recipes.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Brewed coffee and tea and changed out drink station syrups.
  • Operated as full-service food provider in a gas station establishment by taking orders, preparing meals and collecting payments.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Operated slicers and culinary kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Observed customer purchases in line and differentiated between standard portions.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Inspected kitchen equipment and appliances 6-7 times per week to verify functional operation.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by 80%.

Education

No Degree - Business Administration And Management

Kalamazoo Valley Community College
Kalamazoo, MI

Associate of Applied Science - Medical Assistant

Everest College
Kalamazoo, MI
12.2009

High School Diploma -

Fennville Public High School
Fennville, MI
06.2008

Skills

  • Production Equipment Experience
  • Reading and Determining Measurements
  • Banding Tools Operation
  • Materials Assembly
  • Good Communication
  • Line Work
  • Regulatory Compliance
  • OSHA Certification
  • Machine Setup and Shutdown
  • Production Documentation
  • Quality Control
  • Machinery Operation
  • Attention to Detail

Certification


  • Serv Safe Certified
  • Medical Assistant Degree

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Machine Operator

Tenneco
03.2021 - Current

Assistant Manager

Burger King
07.2020 - 03.2021

Assistant Manager of Operations

Burger King
11.2017 - 07.2020

Kitchen/Laundry/Hospitality Worker/Housekeeper Aide

Bronson Methodist Hospital Senior Home
10.2016 - 11.2017

Clerk/Cashier/Gas Station Attendant

Speedway Gas Station
10.2016 - 11.2017

Kitchen Staff Member

Borgess Hospital
06.2015 - 10.2016

Crew Member/Cook

McDonalds
01.2015 - 05.2015

Home Health Care Provider

State Of Michigan Department Of Health And Human Services
03.2011 - 10.2014

Cashier/Stocker/Store Associate

Walmart
08.2009 - 06.2015

Sandwich Artist

SUBWAY®Restaurants
06.2008 - 08.2009

No Degree - Business Administration And Management

Kalamazoo Valley Community College

Associate of Applied Science - Medical Assistant

Everest College

High School Diploma -

Fennville Public High School

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Danielle Jones