Danielle Keating
Groveland
Summary
Dynamic business owner with over 30 years of diverse experience in customer service, personal assistance, and both residential and commercial cleaning services. Expertise in logistics and the restoration field has resulted in a proven track record of maintaining exceptional customer satisfaction and developing strong brand identities. Adept at implementing quality control processes and skilled in order fulfillment and facilities maintenance, ensuring operational excellence. Authorized to work in the U.S. for any employer, ready to leverage extensive background to drive success in new opportunities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Owner
Personal assistant services
Groveland, FL
01.2014 - Current
- Maintained high levels of customer satisfaction through exceptional service delivery
- Cultivated positive relationships with stakeholders including investors, partners, suppliers etc
- Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
Delivery Driver
Capstone Logistics LLC.
Groveland, FL
09.2025 - 01.2026
- Delivered packages efficiently within designated timelines, ensuring customer satisfaction and service quality.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries and pick-ups, enhancing logistical accuracy.
- Inspected vehicle pre- and post-delivery, ensuring compliance with safety standards.
Cashier/Sales Associate Production Supervisor
St. Vincent de Paul Thrift Store
Clermont, FL
11.2024 - 01.2026
- Maintained accurate documentation/logs of production activities/processes for traceability purposes
- Coordinated with sales/marketing teams on forecasting/planning activities based on market demand/production capacity
- Conducted regular performance evaluations/feedback sessions with team members to foster professional growth
- Collaborated with cross-functional teams including engineering, quality control, and logistics to ensure smooth workflow throughout the production process
Freight Team Associate
CW BATES Trucking
Groveland, FL
01.2016 - 01.2019
- Efficiently loaded/unloaded and sorted incoming / outgoing freight shipments
- Performed quality checks on received products to identify any damages or discrepancies, promptly reporting findings to supervisors
- Worked closely with logistics team to coordinate outbound deliveries based on customer orders and delivery schedules
Crew Chief
Service Master by Complete Restoration Services
Minneola, FL
07.2004 - 12.2004
- Responded to emergency water and fire damage incidents, assessing the extent of the damage and developing a restoration plan in residential and commercial properties
- Utilized specialized equipment such as air movers, dehumidifiers, and moisture meters to effectively dry affected areas
- Maintained detailed records of all restoration activities including photographs, measurements, and job progress report
- Provided excellent customer service by addressing client concerns promptly and professionally throughout the entire restoration process
- Managed inventory of supplies needed for restoration projects
- Assisted in the packing and unpacking of contents during the restoration process, ensuring proper handling and care
- Provided on-call emergency response services, promptly addressing urgent restoration needs
- Adhered to company policies, industry regulations, and safety guidelines at all times
Education
GED -
Leesburg High School
Remote05.2003
Skills
- Truck delivery (delivery method)
- Packaging
- Load & unload (10 years)
- Manual transmission (10 years)
- Fire Restoration
- Freight Experience
- Commercial driving (4 years)
- Van driver (10 years)
- Management
- Sales
- Facilities Maintenance
- Delivery driver experience (5 years)
- Customer service (10 years)
- Order Fulfillment
- Cashier/ Sales associate (3 years)
- Mobile applications
- Organizational skills
- Supervising experience
- Time management
- Shuttle driving (10 years)
- Groundskeeping
- Personal Assistant Experience
- Horticulture
- Communication skills
- Logistics
- Moving (10 years)
- Residential and commercial cleaning experience (10 years)
Certification
- Driver's License
- Medical Examiner's Certificate
- August 2025 to August 2027
- Commercial Driver Medical Certification
Languages
English
Timeline
Delivery Driver
Capstone Logistics LLC.
09.2025 - 01.2026
Cashier/Sales Associate Production Supervisor
St. Vincent de Paul Thrift Store
11.2024 - 01.2026
Freight Team Associate
CW BATES Trucking
01.2016 - 01.2019
Business Owner
Personal assistant services
01.2014 - Current
Crew Chief
Service Master by Complete Restoration Services
07.2004 - 12.2004
GED -
Leesburg High School
Additional Information
Now that my children are older, I'm ready to put the many skills I've learned from my life experiences, to work for the right company. I'm honest, loyal, and trustworthy. Given the chance, I will not disappoint.