Summary
Overview
Work History
Skills
Timeline
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Danielle Keener

Danielle Keener

Jacksonville,FL

Summary


Diligent Interior Solution Specialist with background in managing client relationships and driving revenue through innovative sales strategies. Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations.

Overview

12
12
years of professional experience

Work History

Account Executive

Workscapes
12.2022 - 03.2025
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients writing over 3 million dollars.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Negotiated contracts successfully, securing favorable terms for both company and clients.
  • Worked closely with internal stakeholders to ensure timely delivery of products or services, resulting in high levels of client satisfaction.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Successfully managed over 100 projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Account Manager/Project Manager

OES DBA Office Images
05.2018 - 11.2022
  • Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed over 100 projects from procurement to commission.

Sales Lead

Lazboy
02.2013 - 04.2018
  • Boosted sales performance 2-3 % by implementing strategic sales plans and effective team management.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Managed key accounts with focus on maintaining long-term partnerships and maximizing revenue potential.
  • Developed comprehensive training programs to enhance team members'' product knowledge and sales skills.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Performed inventory control procedures to manage stock.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Skills

  • Contract Negotiation
  • Customer presentations
  • Forecast preparation
  • Account Management
  • Strategic selling
  • Revenue Generation
  • Customer relationship management (CRM)
  • Business Development
  • Client Relationship Building
  • Goals and performance
  • Order Management
  • Effective Communication

Timeline

Account Executive

Workscapes
12.2022 - 03.2025

Account Manager/Project Manager

OES DBA Office Images
05.2018 - 11.2022

Sales Lead

Lazboy
02.2013 - 04.2018

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Danielle Keener