Danielle Kimes
Manawa,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Production Line Worker proficient in quality checks, finishing work, and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.
Overview
17
17
years of professional experience
Work History
Direct Support Professional
Milestone Inc
12.2024 - Current
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Implemented behavioral intervention strategies, promoting positive outcomes in client interactions.
- Collaborated with multidisciplinary teams, ensuring comprehensive care plans tailored to individual needs.
- Trained and mentored new staff on best practices for client engagement and support techniques.
- Monitored and documented client progress, maintaining accurate records for compliance and quality assurance.
- Advocated for clients' rights and needs, facilitating communication between families and healthcare providers.
- Maintained clean, safe, and well-organized patient environment.
Collections Representative
W.W. Grainger
10.2021 - 11.2024
- Respond to inbound phone inquiries and efficiently provide requested documentation to customers.
- Display problem-solving expertise and a curious mindset in relations with customers and colleagues.
- Apply proficient collection methods to uncover customer explanations for delinquent account status with an emphasis on outbound calling
- Engage with diverse departments like credit, sales, and branch partners to overcome collections obstacles that demand specific attention
- Capture detailed and reliable customer contact notes following prescribed standard repeatable processes.
- Partner with customers and accounts receivable specialists to solve challenges resulting in unreconciled checks.
- Collaborate with sales personnel to eliminate payment barriers.
- Equip credit managers with necessary customer information to support determination of payment terms.
Warehouse Associate
AMAZON FULFILLMENT CENTERS
07.2020 - 10.2021
- Trained new associates on operational procedures and best practices for warehouse efficiency.
- Coordinated with management to develop strategies for maximizing productivity during peak seasons.
- Worked safely around moving machinery.
- Maintained clean, orderly work environment free of hazards.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Was a problem solver, meaning when there was issues on the line it was my responsibility to fix them.
- Collaborated with team members to optimize workflow.
Production Line Worker
Berner Food and Beverage Inc
07.2019 - 07.2020
- Operated production machinery to ensure efficient food processing.
- Monitored product quality throughout production line, adhering to safety standards.
- Trained new employees on production processes and safety protocols.
- Assisted in inventory management, ensuring accurate stock levels of raw materials.
- Maintained cleanliness and organization of work area, promoting a safe environment.
- Collaborated with other production workers to achieve smooth running of production line.
- Inspected extruded product for appearance and size defects according to specifications.
- Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
Caregiver
Love Park
03.2018 - 08.2019
- I was a caregiver for a woman with dementia. Unfortunately her disease had progressed to the point where her family she needed to be in a home.
- Advocated for resident rights and preferences, fostering a supportive and respectful environment within the facility.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided compassionate support to residents, enhancing quality of life and fostering independence.
Caregiver
Roscoe
02.2017 - 02.2019
- I was a caregiver for a woman who had cancer. Sadly she passed away in February of 2018.
- Assisted with daily living activities, ensuring comfort and safety for all individuals in care.
- Provided compassionate support to residents and enhancing quality of life.
- Collaborated with medical professionals to address health concerns promptly, ensuring timely interventions when necessary.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and giving medication.
PARAPROFESSIONAL
ROCKFORD PUBLIC SCHOOL
10.2014 - 01.2017
- Helped children reach milestones in many areas. Developed professional relationships with parents, teachers, directors and therapists. Worked closely with the site director, family support workers, classroom teaching team and other specialists to help the children succeed as a team. Established a safe play environment for the children.
PARAPROFESSIONAL
WINNEBAGO COUNTY SPECIAL ED CO-OP
09.2013 - 06.2014
- I worked with students in kindergarten to 3rd grade level with a variety of disabilities in a classroom setting. Helping them reach goals that were set for them. Also assisting in feeding, bathroom, and other physical goals set for them.
Direct Support Professional (DSP)
GOLDIE FLOBERG
10.2009 - 09.2013
- Assisted children in all their daily activities. Maintained daily records of children's individual activities, behaviors, meals and sleep. Promoted good behaviors by using the positive reinforcement method. Helped children reach milestones in the many areas.
- Also worked at a couple other part time jobs in between the jobs I have listed, but none have to do with working with children with special needs.
Education
High School Diploma -
Hononegah High School
Rockton, IL05-2007
Skills
- Developmental Disabilities Experience
- Classroom Experience
- Customer service
- Time management
- Leadership
- Experience Working With Students
- Problem-solving
- Attention to detail
- Workplace cleanliness
- Quality inspection
- Safety compliance
Timeline
Direct Support Professional
Milestone Inc
12.2024 - Current
Collections Representative
W.W. Grainger
10.2021 - 11.2024
Warehouse Associate
AMAZON FULFILLMENT CENTERS
07.2020 - 10.2021
Production Line Worker
Berner Food and Beverage Inc
07.2019 - 07.2020
Caregiver
Love Park
03.2018 - 08.2019
Caregiver
Roscoe
02.2017 - 02.2019
PARAPROFESSIONAL
ROCKFORD PUBLIC SCHOOL
10.2014 - 01.2017
PARAPROFESSIONAL
WINNEBAGO COUNTY SPECIAL ED CO-OP
09.2013 - 06.2014
Direct Support Professional (DSP)
GOLDIE FLOBERG
10.2009 - 09.2013
High School Diploma -
Hononegah High School
Attributes
- Calm and patient
- Positive
- Caring
- Great at team work
- Honest
- Energetic
- Dependable