Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Danielle King

Bedford,,NH

Summary

High-energy Trainer familiar with establishing clear training plans and putting together useful support materials to promote advancements in partner learning. Well-versed in operating under tight schedules and with little supervision. Contributes many years of experience in training, administrative assistance, brand marketing, hospitality, and mentoring new hires in busy environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Trainer

Starbucks
Bedford , NH
06.2021 - Current
  • Assist in managing a team of 20 to 30 baristas in a high-volume café (upwards of 100 customers per half hour), ensuring quality service and efficient operations.
  • Implement training sessions for new baristas, focusing on coffee preparation techniques and customer service, while adapting teaching methods according to the needs of individual learners.
  • Train newly hired top talent to fill key positions and maximize productivity, with many filling leadership positions shortly within months after our training.
  • Conduct performance evaluations and provide constructive feedback to team members to enhance their skills.
  • Maintain up-to-date records of trainee progress, and provide regular updates to the management team to help identify potential skill gaps and solutions.
  • Create and maintain a strong bond with my team and guests to establish a positive work culture and collaboration.

Social Media Specialist

Rekab Network
Remote, NH
02.2020 - 01.2021
  • Overseeing all social media accounts.
  • Assist customers and businesses using any of Rekab's many marketing tools available on the website that help increase traffic flow, advertising, website creation, managing their social media platforms, etc.
  • Help train new employees using our training courses.

Production/Social Media Assistant

Nobl Beverages
Seabrook, NH
05.2019 - 11.2019
  • Daily operation involves filling upwards of 400 kegs with cold brew using air pressure hoses during peak season.
  • Steep and transfer 600 to 1,200 gallons of cold brew using commercial brewery and filtration equipment.
  • Test the pH levels of the cold brew using a digital pH meter for a target range of 5.1–6.1 per batch.
  • Help operate the canning line, filling anywhere from 6,000 to 13,000 cans per day.
  • Assist in supervising social media outreach with Instagram and Facebook.

Shift Lead

Dunkin Donuts
Candia, NH
12.2015 - 05.2019
  • Supervised a team of 14 under management to ensure efficient workflow and provide an exceptional customer experience.
  • Maintained a clean and safe work environment in compliance with health and safety regulations, acing both surprise and scheduled inspections.
  • Managed cash register operations, processed transactions, and balanced daily cash deposits.
  • Trained new staff in coffee preparation techniques and customer service best practices.
  • Experienced in preparing and baking a variety of bagels and pastries to high standards of quality and presentation.

Administrative Assistant

Air Solutions & Balancing
Auburn, NH
04.2015 - 05.2016
  • Facilitated communication between departments to ensure an efficient workflow.
  • Prepared and organized detailed reports and presentations for meetings.
  • Managed scheduling and calendar coordination for teams.
  • Provided exceptional customer service by responding to inquiries and resolving issues.
  • Handled data entry and maintained accurate records in various databases.
  • Coordinated travel arrangements and itineraries for staff members.

Assistant Store Manager

Dunkin Donuts
Kingston, NH
10.2011 - 04.2015
  • Managed daily store operations to ensure optimal performance and customer satisfaction.
  • Supervised a team of 12, enhancing team productivity and engagement.
  • Monitored inventory levels, and conducted regular audits to minimize shrinkage and maximize profitability.
  • Collaborated with upper management to enforce company policies, and improve store performance.
  • Operated the cash register and handled financial transactions accurately.

Education

Bachelor of Science - Digital Marketing

Arizona State University
Tempe, AZ
01-2026

ESTHETICS -

Empire Beauty School
Hooksett, NH
10.2017

Skills

  • Team leadership and supervision
  • Relationship building
  • Training and mentoring
  • Time management
  • Staff development
  • Marketing assistance
  • Brand strategy
  • Administrative expertise
  • Expense tracking
  • Budget development
  • Assembly and production
  • Multitasking capacity

Languages

English
Native/ Bilingual
ASL
Elementary

Certification

Nominated Partner of the Quarter two times during my time with Starbucks.

References

References available upon request.

Timeline

Trainer

Starbucks
06.2021 - Current

Social Media Specialist

Rekab Network
02.2020 - 01.2021

Production/Social Media Assistant

Nobl Beverages
05.2019 - 11.2019

Shift Lead

Dunkin Donuts
12.2015 - 05.2019

Administrative Assistant

Air Solutions & Balancing
04.2015 - 05.2016

Assistant Store Manager

Dunkin Donuts
10.2011 - 04.2015

Bachelor of Science - Digital Marketing

Arizona State University

ESTHETICS -

Empire Beauty School

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Danielle King