Danielle Knag
Port St Lucie
Summary
Proven Surety Agent with a solid background in claims management and exceptional customer service, honed at Big Trouble Bail Bonds. Skilled in legal document handling and customer follow-ups, demonstrating strong problem-solving abilities and attention to detail. Achieved balanced budgets through meticulous financial record-keeping, showcasing organizational skills and a commitment to confidentiality.
Overview
17
17
years of professional experience
Work History
Surety Agent
Almost Home Bail Bonds
01.2021 - Current
Surety Agent
Office Manager / Surety Agent
Big Trouble Bail Bonds
04.2008 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled Forfeitures / Legal Documents / Court Motions / Court Hearings.
- Handled Electronic Monitoring of clients.
Forfeiture Clerk
Palmetto Surety
04.2016 - 05.2018
Handled State of Florida Forfeiture department.
Worked with Attorney's, Bail Agents, Clerks Office.
Education
Associate of Arts - Business
Indian River Community College
Fort Pierce, FloridaSkills
- Claims management
- Data interpretation
- Legal understanding
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Customer follow-up
- Data entry
Timeline
Surety Agent
Almost Home Bail Bonds
01.2021 - Current
Forfeiture Clerk
Palmetto Surety
04.2016 - 05.2018
Office Manager / Surety Agent
Big Trouble Bail Bonds
04.2008 - Current
Associate of Arts - Business
Indian River Community College
Similar Profiles
Lisandra CervantesLisandra Cervantes
Administrative Assistant at Bring'Em Home 24/7 Bail BondsAdministrative Assistant at Bring'Em Home 24/7 Bail Bonds
Gustavo Emmanuel Mena MartinezGustavo Emmanuel Mena Martinez
Internal Auditor - Back Office at Bail Hotline Bail BondsInternal Auditor - Back Office at Bail Hotline Bail Bonds
Francisco GonzalezFrancisco Gonzalez
Bail Consultant at Bail Hotline Bail BondsBail Consultant at Bail Hotline Bail Bonds