Danielle Knjazkov
Las Vegas
Summary
Dedicated Crime Scene Analyst with a solid understanding of HIPAA regulations, pensions, finances, and medical records. Committed to expanding knowledge and skills in crime scene analysis while maintaining a focus on professional growth and excellence. Proven ability to adapt and learn quickly in dynamic environments, ensuring the highest standards of accuracy and integrity in all analyses. Prepared to contribute effectively to investigative teams while continuously seeking opportunities for development.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Zenith American Solutions
05.2023 - Current
- Managed compliance with HIPAA regulations in healthcare settings
- Answered daily calls regarding member pensions, providing accurate information and support.
- Deescalated member calls to resolve conflicts.
- Processed checks received from unions and attorneys efficiently
- Managed documentation related to loss of time incidents
Cashier
Bath & Body Works
10.2019 - 03.2026
- Assisted with product shipment logistics
- Assisted managers with cash counting during closing shifts
- Managed product rotation for freshness
Retail Sales Associate
Avenue Clothing Store
07.2019 - 08.2019
- Assisted customers in locating desired products, enhancing shopping experience
- Processed customer transactions at register, ensuring efficient checkout
- Processed incoming shipments
- Enhanced customer experience through personalized service and product recommendations.
Courtesy Clerk
Sprouts Farmers Market
08.2016 - 08.2018
- Cross-trained in Meat, Deli, Produce, Bakery, Grocery, and Vitamins departments to enhance team flexibility.
- Assisted customers in locating products by providing guidance or placing special orders when necessary.
- Collected and organized shopping carts and materials throughout the store to enhance customer convenience.
Education
Master of Science - Cybersecurity
Maryville University
St Louis03.2023
Bachelor of Arts - Criminal Justice, Psychology
University of Nevada
Las Vegas09.2021
Certificate - Marketing
UC San Diego Extension
03.2021
Obtained Credits for Transfer - General Studies
Mt. San Jacinto College
03.2018
Skills
- Data analysis
- Technology utilization
- Typing and written communication
- Data analysis
- Detail orientation
- Microsoft PowerPoint
- Task completion
- Record management
- Confidentiality practices
- Fund management
- Customer Support
- Team coaching
- Support for individuals
- Support for special needs
- Team collaboration
- Special education
- Motivated and encouraged individuals with disabilities through day-to-day activities
- Data Management
- Use teamwork in sports and other activities to motivate and achieve high levels of efficiency
- Customer Interaction
- Critical thinking
- Collect and manage all funds and money at a fundraising event and ensure merchandise was managed
- Document Organization
Timeline
Customer Service Representative
Zenith American Solutions
05.2023 - Current
Cashier
Bath & Body Works
10.2019 - 03.2026
Retail Sales Associate
Avenue Clothing Store
07.2019 - 08.2019
Courtesy Clerk
Sprouts Farmers Market
08.2016 - 08.2018
Certificate - Marketing
UC San Diego Extension
Bachelor of Arts - Criminal Justice, Psychology
University of Nevada
Master of Science - Cybersecurity
Maryville University
Obtained Credits for Transfer - General Studies
Mt. San Jacinto College