Danielle Knorr
Indianapolis,IN
Summary
Proven professional with extensive experience in maintenance and customer service, notably at Hubler Chevrolet. Excelled in chemical handling and complex problem-solving, enhancing safety and efficiency. Achieved significant improvements in client satisfaction rates through exceptional time management and attention to detail. Demonstrated leadership in fast-paced environments, driving team success and operational excellence.
Overview
9
9
years of professional experience
Work History
General Cleaner
Lee's Cleaning Service
02.2022 - Current
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Utilized effective cleaning techniques to achieve deadlines.
- Emptied trash cans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled, mixed, and stored hazardous chemicals in compliance with safety standards.
Housekeeper
Hospitality Staffing Solutions
08.2019 - 01.2022
- Verified cleanliness and organization of storage areas and carts.
- Utilized safety procedures when working with chemicals to prevent injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Customer Service Representative
Hubler Chevrolet
10.2017 - 07.2019
- Responded to customer requests for products, services, and company information.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Maintained up-to-date knowledge of product and service changes.
- Created and maintained detailed database to develop promotional sales.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Ensured seamless coverage through multi-role proficiency in customer service management.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Picker Packer
Forge Staffing
12.2015 - 08.2017
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Worked extended hours and took extra shifts during rush periods to ensure timely shipments.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
Education
High School Diploma - General Studies
George Washington Highschool
Indianapolis, INSkills
- Chemical handling
- Safety procedures
- Maintenance
- Punctuality
- Attention to detail
- Exceptional time management
- Health and safety regulations
- Complex Problem-solving
Timeline
General Cleaner
Lee's Cleaning Service
02.2022 - Current
Housekeeper
Hospitality Staffing Solutions
08.2019 - 01.2022
Customer Service Representative
Hubler Chevrolet
10.2017 - 07.2019
Picker Packer
Forge Staffing
12.2015 - 08.2017
High School Diploma - General Studies
George Washington Highschool
Similar Profiles
Brenda HillsBrenda Hills
Residential House Cleaner at Brenda Lee's Residential CleaningResidential House Cleaner at Brenda Lee's Residential Cleaning
Keiola GeraigeryKeiola Geraigery
Owner/Housekeeper at Lee's Spick&Span Cleaning Services LLCOwner/Housekeeper at Lee's Spick&Span Cleaning Services LLC
Tomas CiesarikTomas Ciesarik
Heavy Duty Cleaner at Lee's Commercial CleaningHeavy Duty Cleaner at Lee's Commercial Cleaning