DANIELLE KUROCHKA
Rochester,NY
Summary
Compassionate Personal Care Assistance with hands-on experience providing quality care to patients. Well-versed in accurately documenting and reporting vital information. Committed to creating positive rapport with patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
University of Rochester, Strong Memorial Hospital
01.2024 - 08.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Personal Care Assistant
Unity Hospital Rochester
06.2023 - 01.2024
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Uphold infection control and prevention policies across different patient-facing areas.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Check BG, empty drainage bags, foley care, ostomy care.
Personal Care Assistant
Private Care
08.2021 - 10.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Conferred with supervisor to discuss patient condition and medical care.
- Ran errands for patients, did shopping, and picked up other necessities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
Crew Member
Taco Bell
03.2020 - 06.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA12.2022
Skills
- Compassionate Patient Care
- Direct Patient Care
- Emotional support
- Nutrition monitoring
- Problem-solving abilities
- Record keeping
- Conflict resolution
- Feeding support
- Infection control
- Active listening
- Fall prevention
- Blood Glucose Monitoring
- Injury Prevention
- Phlebotomy skills
Certification
Phlebotomy certified
Languages
English
Ukrainian
Timeline
Patient Care Technician
University of Rochester, Strong Memorial Hospital
01.2024 - 08.2025
Personal Care Assistant
Unity Hospital Rochester
06.2023 - 01.2024
Personal Care Assistant
Private Care
08.2021 - 10.2023
Crew Member
Taco Bell
03.2020 - 06.2021
High School Diploma -
Penn Foster Career School
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