Danielle LaCabe

Balanced company's ledger and prepared monthly reconciliation of bank accounts

Paid invoices submitted through our Intacct system or through wires and ACH's through our bank

Paid payroll for employees

Paid commissions to agents through our banking system

Filed our tax returns through Tax1099

Created SOP's for the finance department to streamline processes

Conducted daily huddles with our team to keep everyone informed on company financial gains

Performed all duties of a teacher for all grades of students including leading the students in required classroom duties as assigned.

Performed all duties of a clinic clerk including scheduling, registering and collecting point of service co-payment

Answered multi-line phones and scheduled high volume of appointments while adhering to strict provider specific guidelines of service

Prepared chart preparation for the next day patients

Trained new float employees using the float guidelines

Interviewed potential applicants for the float pool

Migrated patient charts from one system to ECW.

Performed all duties of a teacher for preschool students including leading the students in reading, writing, art, independent play, songs and dances.

Performed all duties of a clinic clerk including scheduling, registering and collecting point of service co-payment

Answered multi-line phones and scheduled high volume of appointments while adhering to strict provider specific guidelines of service

Prepared and filed charts for the following days for both spine and orthopedic doctors.

Oversee all department functions to ensure the highest quality of standards are met to service the needs of patients, physicians, clinic flow, patient access and financial objectives

Supervise 5 clerical staff members that perform registration, scheduling, charge entry, cash collection and customer service duties

Served as Clinic Administrator in absence of Practice manager and Team Medical Leader and participate as part of the 3 tier management team representing patient access

Resolve daily operational conflicts, facility issues and addressing patient complaints as well adapting to and accommodating to all patient and employee needs

Document incidents or submit work orders as needed and direct to the appropriate department for resolution

Establish solid working relationships with many personnel across DH to enable effective communication and resolution

Provided feedback to clerks concerning work performance based on daily, weekly and monthly Quality Review monitoring while maintaining the expected organizational objective of 97.0% accuracy

Hire, orient, train and Mentor clerical staff including annual PEPRS, one-on-ones, short and long term goals, identify QA improvement needs, assess alignment with clinic and departmental goals

Supervise and Reconcile the daily cash deposit and act as liaison for billing and refund inquiries

Conduct formalized seminars and training on behalf of Revenue Cycle Education for new hires enrolled in the Patient Access Training Academy

Served on 3 RIEs: Referral Tracking (03/2011), Authorization Process (05/2010), VSA- CHS planning event (10/2010)

Recipient of 3 TEAMS awards 2010,2011,2012.