Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIELLE LADSON

ATLANTA,GA

Summary

Dynamic leader with over 10 years in customer service and 8 years in sales and operations management. Demonstrated success in driving revenue growth and expanding market share through strategic planning and client relationship management. Recognized for consistently exceeding sales targets and enhancing operational efficiency. Expertise in developing new territories and delivering tailored solutions to meet customer needs.

Overview

20
20
years of professional experience

Work History

Sr Integrated Sales Consultant

AT&T
Atlanta, GA
08.2021 - 07.2025
  • Drove B2B and B2C sales growth by delivering customized telecommunications solutions.
  • Exceeded monthly activation and revenue goals, achieving AT&T Business Expert Certification.
  • Expanded market presence through targeted outreach and strategic partnerships.
  • Collaborated with leadership to design and execute effective sales strategies.
  • Provided tailored solutions that enhanced customer satisfaction and loyalty.
  • Utilized CRM software to track client interactions and follow-ups.
  • Developed relationships with clients to drive increased sales revenue.

Sr. Retail Sales Consultant

AT&T
Atlanta, GA
06.2013 - 08.2021
  • Achieved recognition as top-performing consultant for sales revenue and client satisfaction in region.
  • Demonstrated technology features and new devices to improve customer understanding.
  • Utilized point-of-sale systems for efficient transaction processing.
  • Processed online orders for timely delivery or pickup at retail location.
  • Educated customers on product features, benefits, and quality to support informed purchasing decisions.
  • Executed sales transactions with high accuracy to ensure financial integrity.

Loss Prevention Manager in Training (MIT)

Nordstrom Inc.
Atlanta, GA
02.2010 - 08.2012
  • Implemented advanced theft deterrence measures and employee training to reduce shrinkage and losses.
  • Conducted investigations into theft, fraud, and policy violations to protect company assets.
  • Collaborated with senior leadership on compliance initiatives and operational audits to enhance security protocols.
  • Collaborated with law enforcement on investigations of theft incidents.
  • Monitored loss prevention operations to minimize the impact of shrink, identify theft, and fraud.

Store Manager

Cash America
ATLANTA, GA
05.2005 - 12.2009
  • Directed daily store operations and staff scheduling to ensure optimal efficiency.
  • Facilitated team meetings for clear communication of goals and expectations.
  • Enhanced productivity initiatives by managing budgets, accounts, itineraries, and appointments.
  • Recruited, trained, and supervised new employees to maintain workforce quality.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Coordinated financial activities to secure funding and maximize investment returns.
  • Managed department operations concerning production, pricing, and sales strategies.

Education

Bachelor of Arts - Criminal Justice

Fort Valley State University
Fort Valley, GA

Skills

  • Sales leadership and management
  • Revenue growth strategies
  • Operational oversight
  • Strategic account development
  • Client engagement and retention
  • Cost control and P&L management
  • Staff recruitment and training
  • Performance coaching
  • Consultative selling techniques
  • High-value negotiations
  • Process optimization
  • Business development
  • Customer relationship management
  • Account management
  • Sales forecasting
  • Training and mentoring

Timeline

Sr Integrated Sales Consultant

AT&T
08.2021 - 07.2025

Sr. Retail Sales Consultant

AT&T
06.2013 - 08.2021

Loss Prevention Manager in Training (MIT)

Nordstrom Inc.
02.2010 - 08.2012

Store Manager

Cash America
05.2005 - 12.2009

Bachelor of Arts - Criminal Justice

Fort Valley State University

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