Danielle Lambert
Detroit Mi 48224,MI
Summary
Dedicated professional with extensive experience at Harper Hospital, excelling in customer service and teamwork. Proven ability to enhance client satisfaction through attentive support and effective communication. Skilled in cleaning techniques and housekeeping proficiency, ensuring pristine environments that prioritize comfort and health. Committed to delivering high-quality service and fostering positive relationships.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Housekeeper/Direct Caregiver
Private Duty Home
02.2015 - Current
- Maintained cleanliness and organization in residential spaces to ensure comfortable living environments.
- Managed daily cleaning schedules to optimize time and resources.
- Performed laundry duties, including washing, folding, and ironing garments efficiently.
- Collaborated with housekeeping staff to complete tasks effectively.
- Prioritized guest comfort by responding promptly to requests or concerns.
- Assisted with meal preparation and kitchen organization for a healthy living space.
- Cleaned and stocked guest rooms, ensuring fresh towels and linens were available.
- Disposed of trash and recyclables daily to prevent waste buildup.
Bartender
Levy Corporation
07.2018 - 12.2024
- Maintained cleanliness and organization in residential spaces to ensure comfortable living environments.
- Managed daily cleaning schedules to optimize time and resources.
- Performed laundry duties, including washing, folding, and ironing garments efficiently.
- Collaborated with housekeeping staff to complete tasks effectively.
- Prioritized guest comfort by responding promptly to requests or concerns.
- Assisted with meal preparation and kitchen organization for a healthy living space.
- Cleaned and stocked guest rooms, ensuring fresh towels and linens were available.
- Disposed of trash and recyclables daily to prevent waste buildup.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted and served a diverse range of beverages to enhance guest experiences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Customer Service
Harper Hospital
05.2011 - 11.2014
- Enhanced repeat clientele through tailored esthetic services and exceptional customer service.
- Achieved improved customer service ratings by delivering personable and attentive support.
- Resolved dealer issues swiftly, ensuring effective communication and client satisfaction.
- Addressed individual client concerns promptly, reinforcing commitment to high-quality service.
- Streamlined response processes for inquiries, optimizing efficiency in issue resolution.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Delivered excellent customer service by addressing inquiries promptly and courteously.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
Education
Associate of Arts - Business Administration
Ultimate Medical Academy
Clearwater, FL07.2017
High School Diploma - Business Math English
Murray Wright
Detroit, MI06.1999
Skills
- Teamwork and collaboration
- Customer service
- Cleaning techniques
- Housekeeping proficiency
- Bathroom and kitchen cleaning
- Vacuuming and mopping
Languages
English
Professional Working
Timeline
Bartender
Levy Corporation
07.2018 - 12.2024
Housekeeper/Direct Caregiver
Private Duty Home
02.2015 - Current
Customer Service
Harper Hospital
05.2011 - 11.2014
Associate of Arts - Business Administration
Ultimate Medical Academy
High School Diploma - Business Math English
Murray Wright
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