Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Landry

Summary

Knowledgeable Merchandising Professional with solid background in merchandising management. Expertise in driving product assortment strategies and excelling in visual merchandising. Enhanced customer engagement through innovative displays and effective staff training, resulting in increased sales and improved customer satisfaction. Demonstrated ability to analyze market trends and implement effective merchandising plans.

Known for adaptability and problem-solving skills, fostering a collaborative team environment.

Overview

18
18
years of professional experience

Work History

Assistant Merchandising Manager

Old Navy
01.2019 - Current
  • Enhanced product visibility by designing creative in-store displays, leading to a boost in customer traffic.
  • Mentored junior staff members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
  • Increased sales by effectively managing merchandise presentations and promotional strategies.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.

Assistant Manager of Customers & Operations

Old Navy
01.2015 - 01.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Merchandising Manager of Kids and Baby

Old Navy
05.2010 - 01.2015
  • Implemented innovative visual displays that captured attention and boosted sales significantly.
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
  • Increased sales by developing and implementing successful merchandising strategies.

Merchandising Keyholder for Women’s and Men’s

Old Navy
01.2008 - 05.2010
  • Implemented effective merchandising strategies to optimize product visibility and drive sales growth.
  • Increased sales through effective merchandising strategies and attention to customer needs.
  • Arranged product displays and sales signs according to merchandising standards.
  • Increased store sales by developing and implementing effective merchandising strategies.
  • Enhanced store aesthetics with meticulous visual merchandising techniques, attracting more customers.
  • Increased sales growth by developing strategic merchandising plans and executing promotional campaigns.
  • Oversaw visual merchandising efforts, creating eye-catching displays that drove sales growth.
  • Increased sales through effective product displays and creative merchandising techniques.
  • Assisted in maintaining visually appealing store displays for optimal merchandising results.

Brand Associate

Old Navy
07.2007 - 01.2008
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Communicated product information with confidence and educated consumers about company.
  • Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
  • Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
  • Developed strong relationships with clients for increased customer loyalty and retention.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Executed signage and markdown processes to meet productivity and pricing standards.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
  • Completed floorsets, filled floor, and rang up customers.

Education

High School Diploma -

Central Lafourche High School
Matthews, La
05-2007

Skills

  • Merchandise allocation
  • Inventory Management
  • Product Knowledge
  • Visual Merchandising
  • Sales floor experience
  • Problem-solving
  • Adaptability
  • Time management abilities
  • Resourcefulness
  • Staff training
  • Self motivation
  • Multitasking Abilities
  • Attention to detail

Timeline

Assistant Merchandising Manager

Old Navy
01.2019 - Current

Assistant Manager of Customers & Operations

Old Navy
01.2015 - 01.2019

Merchandising Manager of Kids and Baby

Old Navy
05.2010 - 01.2015

Merchandising Keyholder for Women’s and Men’s

Old Navy
01.2008 - 05.2010

Brand Associate

Old Navy
07.2007 - 01.2008

High School Diploma -

Central Lafourche High School

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