Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Lane

Parkton,North Carolina

Summary

Excelled in providing exceptional care and safety, alongside mastering medical coding and HIPAA compliance. Demonstrated strong organization, time management, and conflict resolution skills. Proven ability to enhance operational efficiency and customer satisfaction, with a focus on security and educational development. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.

Overview

13
13
years of professional experience

Work History

Private Nanny

Kim Rulli
Raeford, North Carolina
06.2019 - Current
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Provided supervision and guidance to ensure safety of children in all situations.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Assisted with homework, tutoring and school projects as needed.
  • Prepared meals according to dietary needs of the family's children.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Provided positive reinforcement through rewards systems for good behavior.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.

Administrative Assistant

Rockfish Creek Winery
Raeford, NC
09.2019 - 01.2024
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.

Housekeeper

Got it Maid Cleaning
Raeford , North Carolina
10.2011 - 05.2019
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Responded to requests from guests regarding housekeeping needs.
  • Followed safety procedures when handling hazardous materials.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Ensured that all health standards were met during cleaning operations.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Flight Attendant

Go Jet Airlines
Raleigh, North Carolina
08.2017 - 04.2018
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Assisted passengers with stowing carry-on luggage in overhead compartments.
  • Verified boarding passes and passports for all passengers.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Delivered onboard customer service including food and beverage service.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Responded to medical emergencies as needed during flights.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Offered help with connecting flights or ground transportation upon arrival at destination airport.
  • Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Completed paperwork related to passenger manifests accurately after each flight.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.

Education

Graduate Certificate - Medical Office Administration

Fayetteville Technical Community College
Fayetteville, NC
05-2024

Graduate Certificate - Medical Coding Specialist

Fayetteville Technical Community College
Fayetteville, NC
05-2024

Graduate Certificate - Flight Attendant Certification

The Inflight Institute
Calgary, Canada
06-2017

Skills

  • Medicare insurance regulations
  • Medical coding and abstracting
  • Ethical standards
  • Medical terminology
  • Data verification
  • Code assignment research
  • HIPAA compliance
  • Coding error resolution
  • Medical billing
  • Medical record security
  • Data security procedures
  • Healthcare claim coding
  • Insurance verification
  • Medical claims coding
  • Insurance coding (ICD-10 and CPT)
  • Revenue cycle management
  • Anatomy
  • Inpatient records coding
  • Clinical documentation
  • Diagnostic coding
  • Procedural coding
  • HCPCS
  • Social integration
  • Conflict resolution
  • Early childhood education
  • Early childhood development
  • Small business sales transactions
  • Behavior modeling
  • Spreadsheet development
  • Database entry
  • Computer skills
  • Organization and time management

References

References available upon request.

Timeline

Administrative Assistant

Rockfish Creek Winery
09.2019 - 01.2024

Private Nanny

Kim Rulli
06.2019 - Current

Flight Attendant

Go Jet Airlines
08.2017 - 04.2018

Housekeeper

Got it Maid Cleaning
10.2011 - 05.2019

Graduate Certificate - Medical Office Administration

Fayetteville Technical Community College

Graduate Certificate - Medical Coding Specialist

Fayetteville Technical Community College

Graduate Certificate - Flight Attendant Certification

The Inflight Institute

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