Danielle Lang
Raleigh,NC
Summary
Dynamic and results-driven professional with a proven track record as Company Director at Christy's DancExplosion, excelling in coaching and mentoring students across diverse dance styles. Skilled in multitasking and organization, I successfully enhanced event planning and class management, ensuring a high-quality learning experience while fostering a positive environment.
Overview
14
14
years of professional experience
Work History
Company Director
Christy's DancExplosion
09.2011 - Current
- Instructed students of all ages on how to perform and compete in styles such ballet, jazz, contemporary, hip hop, lyrical, ballroom (waltz, foxtrot, tango), Latin (rumba, salsa, samba and cha-cha)
- Edit songs with similar meanings and piece them together
- Organize events for company members and create an itinerary for each class
- Oversee each ballet class making sure students are learning the proper steps for their age group
Guest Service Manager
Holiday Inn
09.2017 - 03.2024
- Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
- Resolved guest complaints effectively, demonstrating empathy and problem-solving abilities.
- Attended to customer needs, responding to questions, complaints and escalations.
- Analyzed feedback from guest surveys, identifying areas for improvement and implementing necessary changes to enhance service quality.
- Maintained the cash drawer, refunded large quantities of money, and overseeing daily income.
- Managing the weekly schedule, and responded to approximately 30 emails daily
Education
No Degree - Dental Assistant
Southwestern Community College
Sylva, NC08-2025
Bachelor of Arts - Dance And Choreography
Virginia Commonwealth University
Richmond, VA04-2006
Skills
- Multitasking and organization
- Time management
- Coaching and mentoring
Timeline
Guest Service Manager
Holiday Inn
09.2017 - 03.2024
Company Director
Christy's DancExplosion
09.2011 - Current
No Degree - Dental Assistant
Southwestern Community College
Bachelor of Arts - Dance And Choreography
Virginia Commonwealth University
Similar Profiles
Anthony KahlstorfAnthony Kahlstorf
Auto Mechanic at Christy's Auto ServiceAuto Mechanic at Christy's Auto Service
Stephen HeckertStephen Heckert
Rental Technician at Christy's Sports Ski and Board RentalsRental Technician at Christy's Sports Ski and Board Rentals
Deirdre WDeirdre W
Cleaning Crew Member at Christy's Cleaning CrewCleaning Crew Member at Christy's Cleaning Crew
Jacob M HernandezJacob M Hernandez
Founder & Day Trading Educator at Self EmployedFounder & Day Trading Educator at Self Employed
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger