Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle LaPorta

Carrolton,TX

Summary

Exceptional customer service skills and quality assurance expertise. Skilled in AS/400 and adept at prioritizing work, I consistently exceed project goals through dedication and a strong work ethic. Demonstrates both team collaboration and independent problem-solving abilities, ensuring high standards of professionalism and integrity. Motivated, fast learner and committed to continuous, self-directed learning. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

27
27
years of professional experience

Work History

Data Entry Clerk/Quality Assurance

WinCo Foods
01.2019 - 06.2024

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  • Followed established procedures to enter and process data correctly.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Worked in the grocery department maintaining count, rotated food items, and pulled product off the shelf close to expiration.
  • Generated audit reports
  • Communicate issues and suggest possible solutions to management.

Sales Floor Associate

Target
07.2005 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
  • Ad prep, set up and take down
  • Provided support in various departments as needed

Concessions, Cashier

Cinemark 17
05.2001 - 10.2002
  • Improved customer satisfaction by providing efficient and friendly service at the concession stand.
  • Responded to customer complaints to help resolve issues.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Operated POS systems proficiently for accurate order processing and payment collection.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Cashier, Trainer

Fazolis
03.2000 - 05.2001
  • Trained new employees by providing knowledge of specific store tasks, policies and goals for proper food handling, and customer service.
  • Improved communication between cashiers and food line.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

CiCis Pizza
09.1999 - 02.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Made sure food was hot and fresh and any special request were fulfilled for customers.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Made sure the restaurant was cleaned and condiments fresh and restocked.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier, Print Shop

Office Max
08.1998 - 05.1999
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Ran copy center filling orders, and making sure they are accurate when received.

Assembler (Temp.)

Robinson Nugent
10.1998 - 12.1998
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.

Cashier/Food Handler

Braum's Ice Cream & Dairy Store
05.1997 - 10.1998
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

Dallas Can! Academy
Dallas, TX
06.1995

Skills

  • Customer Service-Oriented
  • Independent worker
  • Team player
  • Maintains confidentiality
  • Professional and mature
  • Work Prioritization
  • Quality Assurance
  • AS/400
  • Time management skills
  • Work Ethic and Integrity
  • Organizational abilities
  • Basic Math Competence
  • Good communication skills

Timeline

Data Entry Clerk/Quality Assurance

WinCo Foods
01.2019 - 06.2024

Sales Floor Associate

Target
07.2005 - 04.2018

Concessions, Cashier

Cinemark 17
05.2001 - 10.2002

Cashier, Trainer

Fazolis
03.2000 - 05.2001

Cashier

CiCis Pizza
09.1999 - 02.2000

Assembler (Temp.)

Robinson Nugent
10.1998 - 12.1998

Cashier, Print Shop

Office Max
08.1998 - 05.1999

Cashier/Food Handler

Braum's Ice Cream & Dairy Store
05.1997 - 10.1998

GED -

Dallas Can! Academy
Danielle LaPorta