Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Lassahn

Baltimore,MD

Summary

Patient Registrar with about 2 years of healthcare office experience. Proficient in record keeping, appointment setting and insurance processing. Communicates well with patients and staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Facility Admissions Coordinator

University Of Maryland St. Joseph Medical Center
01.2022 - Current
  • Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
  • Accurately inputted patient and insurance information into company's computer system using [Software].
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical care.

Phone Girl

Super Subs
08.2021 - 11.2022
  • Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
  • Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.

Sales Associate

The Children's Place
08.2019 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Sollers Point Technical High School
Dundalk, MD
06.2021

High School Diploma -

Kenwood High School Ib And Sports Science
Baltimore, MD
06.2021

Skills

  • Office Supplies and Inventory
  • Registration Processing
  • Database Management
  • Greet Guests
  • Electronic Health Records Systems
  • Data Communications
  • Call Transfers
  • Demographics Information
  • Customer Communication
  • Information Collection
  • Insurance Information Collection
  • Payment Processing

Timeline

Facility Admissions Coordinator

University Of Maryland St. Joseph Medical Center
01.2022 - Current

Phone Girl

Super Subs
08.2021 - 11.2022

Sales Associate

The Children's Place
08.2019 - 08.2021

High School Diploma -

Sollers Point Technical High School

High School Diploma -

Kenwood High School Ib And Sports Science

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Danielle Lassahn