Danielle Lauer

- Assist customers.

- Work with and clean equipment such as a fryers, rotisserie ovens, meat slicers, and pizza ovens.

- Keep the shelves stocked with deli meat.

- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

- Answered customer questions about hours, seating, and menu information.

- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

- Supported servers, food runners, and bussers with keeping dining area ready for every guest.

- Contributed to team success through effective communication and cooperation with coworkers and management.

- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

- Monitored seating area and checked restrooms regularly to keep spotless.

- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

-Completed daily side work and opening and closing duties without fail.

- Provided patrons with estimated waiting times during peak service hours.

- Delivered pick-up and curbside orders to guests.

- Ensured compliance with store policies and procedures by thoroughly understanding and adhering to established guidelines, creating a safe, clean, and professional environment.
- Resolved customer inquiries and complaints where possible, fostering a positive shopping experience.
- Bagged merchandise carefully for optimal protection during transport while considering environmental impact through minimizing use of plastic bags where possible.