Danielle Laurent
Huntsville,AL
Summary
Dynamic leader with a proven track record at Huntsville City Schools, adept in Technical Program Management and fostering Leadership. Excelled in creating nurturing environments, boosting customer retention by 30% at Sherwin Williams through consultative selling, and streamlining data processes at Navy Base. Specializes in leveraging Microsoft Office suite to drive sustainable growth and team success.
Overview
21
21
years of professional experience
Work History
Teacher
Huntsville City Schools
Huntsville, AL
10.2022 - Current
- Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students feel comfortable
- Established classroom and field trip rules and enforced them fairly and effectively
- Developed rigorous lesson plans and lectures and prepared students for quizzes and tests
- Graded papers, lessons, tests, quizzes, and other assignments, relaying information to parents and school board when necessary
Assistant Manager
Sherwin Williams
Huntsville, AL
01.2016 - 09.2022
- Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms and/or reports
- Introduced staffing, training and merchandising standards for stores to maintain continuity and continuity and quality in service delivery
- Fostered trust, long-tern relationships with customers, providing hands-on support through job-site visits and competitive service offerings that increased repeat business by 30%
- Oversaw the hiring and coaching of 10 sales associates, communicating vital information related to product specifications, sales operations, and selling techniques
- Reviewed incoming job applications, offering hiring recommendations based on qualifications and vacancy requirements
Data Entry
Navy Base
Mechanicsburg, PA
04.2004 - 12.2015
- Prepared source data for computer input by compiling and organizing information
- Maintained and evaluated magnetic tapes to ensure optimal computer system operations
- Completed data entry tasks for inventory tracking purposes.
Education
Bachelor of Science - Business Administration
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, NH01.2012
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Sustainable Growth
- Competitive Analysis
- Consultative Selling
- Customer Service
- Technical Program Management
- Leadership
- Team Management
- Mentoring
- Sales Process
- Management Consulting
Hobbies and Interests
- Networking
- Working out
- Business operation consulting
- Sales consulting
- Volunteering
Timeline
Teacher
Huntsville City Schools
10.2022 - Current
Assistant Manager
Sherwin Williams
01.2016 - 09.2022
Data Entry
Navy Base
04.2004 - 12.2015
Bachelor of Science - Business Administration
SOUTHERN NEW HAMPSHIRE UNIVERSITY
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