DANIELLE LAURENT
Huntsville
Summary
Dynamic leader with a proven track record at Huntsville City Schools, specializing in Technical Program Management and fostering effective leadership. Expertise in creating nurturing environments resulted in a remarkable 30% increase in customer retention at Sherwin Williams through consultative selling techniques. Streamlined data processes at Navy Base enhanced operational efficiency. Proficient in leveraging the Microsoft Office suite to drive sustainable growth and achieve team success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
In home services (RBT)
Key Autism Services
01.2025 - Current
- Carry out treatment plans designed by the supervising BCBA
- Follow protocols for teaching skills (e.g. Communication, self-care, social skills)
- Collect accurate, ongoing data on behavior and skill acquisition
- Record data in various formats (e.g., graphs, behavior logs, electronic systems).
- Use approved strategies to reduce challenging behaviors
Special Education aid
SPUR
01.2025 - 05.2025
- Provides support to students with disabilities in inclusive / self-contained classroom
- Helps implement IEP
- Assist with classroom support
- Maintain confidentiality and follow school policies and Procedures.
Teacher
Huntsville City Schools
10.2022 - 01.2025
- Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students feel comfortable
- Established classroom and field trip rules and enforced them fairly and effectively
- Developed rigorous lesson plans and lectures and prepared students for quizzes and tests
- Graded papers, lessons, tests, quizzes, and other assignments, relaying information to parents and school board when necessary
Assistant Manager
Sherwin Williams
01.2016 - 09.2022
- Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms and/or reports
- Introduced staffing, training and merchandising standards for stores to maintain continuity and continuity and quality in service delivery
- Fostered trust, long-term relationships with customers, providing hands-on support through job-site visits and competitive service offerings that increased repeat business by 30%
- Oversaw the hiring and coaching of 10 sales associates, communicating vital information related to product specifications, sales operations, and selling techniques
- Reviewed incoming job applications, offering hiring recommendations based on qualifications and vacancy requirements
Data Entry
Navy Base
04.2004 - 12.2015
- Prepared source data for computer input by compiling and organizing information
- Maintained and evaluated magnetic tapes to ensure optimal computer system operations
- Completed data entry tasks for inventory tracking purposes.
Education
Bachelor Science -
Business Administration
Manchester, NH01.2012
Skills
- Proficient in Microsoft Office Suite
- Sustainable Growth
- Competitive Analysis
- Consultative Selling
- Customer Service
- Technical Program Management
- Leadership
- Team Management
- Mentoring
- Sales Process
- Management Consulting
Certification
Registered Behavior Technician
HOBBIES AND INTERESTS
Networking, Working out, Business operation consulting, Sales consulting, Volunteering
Timeline
In home services (RBT)
Key Autism Services
01.2025 - Current
Special Education aid
SPUR
01.2025 - 05.2025
Teacher
Huntsville City Schools
10.2022 - 01.2025
Assistant Manager
Sherwin Williams
01.2016 - 09.2022
Data Entry
Navy Base
04.2004 - 12.2015
Bachelor Science -
Business Administration