Danielle Lawson
Weslaco,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Manager
SUBWAY
01.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
South Palm Gardens High School
Weslaco Texas2011
Skills
- Team Leadership
- Lead Generation
- Financial Management
- Brand Management
- Hiring and Training
- Safety Awareness
- Staff Management
- Document Management
- Staff Scheduling
- Budgeting and Cost Control
- Employee Performance Monitoring
- Performance Motivation
- Inventory Oversight
- Labor and Food Cost Control
- Supervising Employees
- Leadership
Timeline
Manager
SUBWAY
01.2016 - Current
High School Diploma -
South Palm Gardens High School