DANIELLE L. DAVIS
Three Forks,MT
Summary
Retail professional equipped with comprehensive management experience and keen focus on operational excellence. Known for fostering collaborative team environments and consistently achieving sales targets. Adaptable and reliable with skills in staff training and customer service. Customer service along side a great team is a winning combination.
Overview
17
17
years of professional experience
Work History
Retail Manager
Daniels Gourmet Meats & Sausages
07.2021 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bra Expert
Victoria's Secret
08.2018 - 07.2021
- My position here asks me to train all employees on correctly fitting all bras to our clients, Fitting room etiquette, and a general highlighter of the brand itself
- I love helping women feel beautiful and encourage my brand in this way
- Achieved positive feedback from both colleagues and management through consistent punctuality, reliability, adaptability during peak periods.
- Assisted in maintaining a well-organized inventory, resulting in easier product location and streamlined shopping experiences.
- Engaged with clients during consultations to assess their needs, preferences, lifestyle factors, and budget constraints.
- Maintained open lines communication with management staff address resolve any challenges concerns ensuring smooth efficient operations.
- Exceeded personal monthly sales targets consistently contributing overall success store location.
Manager
Frontier Club
03.2012 - 08.2018
- This position asked me to train all positions from bartenders to janitors
- I worked several tending shifts throughout the week as well, so I was able to keep track of performance, shrink, vendor orders, and have a solid knowledge of customer relations
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Owner
Shoshone Bar and Grill
05.2008 - 02.2012
- I loved my business and held it very close
- We took this bar on after it had been closed for 3 years, reopened, this was a major undertaking at 22 years of age but my husband and I we up to the challange
- We gradually grew the company into a thriving business with a fantastic staff by my side
- Sold this business when my husband and I needed to move back to Montana due to family illness
- The company itself is still doing wonderful even under new ownership
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Business degree -
Strayer University
01.2025
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Team Training
- Staff management
- Strategic selling
- Team training and development
- Merchandise planning
- Operations management
- Loss prevention
- Employee scheduling
- Business development
- Promotions coordination
Timeline
Retail Manager
Daniels Gourmet Meats & Sausages
07.2021 - Current
Bra Expert
Victoria's Secret
08.2018 - 07.2021
Manager
Frontier Club
03.2012 - 08.2018
Owner
Shoshone Bar and Grill
05.2008 - 02.2012
Business degree -
Strayer University
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