Danielle Leblanc

Dr. Steven Winkler

09.2002 - Current

Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Assisted physicians and nurses with clinical procedures following safe practices.
Documented patient information in EMR and prepared paperwork for medical staff.
Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
Monitored daily appointments schedule for smooth operation of the clinic.
Conducted initial patient assessments, gathering vital information for doctors to provide targeted diagnoses and treatments.
Supported effective billing practices by accurately coding medical procedures for insurance claims submissions.
Handled sensitive patient information confidentially, adhering to HIPAA regulations at all times.
Streamlined administrative processes for faster appointment scheduling and reduced wait times.
Developed strong relationships with insurance companies to expedite claims processing and enhance overall patient satisfaction.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.

Summary