Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle LeDoux

Chepachet

Summary

Extensive experience in managing patient interactions, administrative, and clinical duties. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.

Overview

9
9
years of professional experience

Work History

Medical Assistant/Receptionist

Snow Family Medicine
08.2021 - 01.2025
  • Patient care: Assisting with diagnostic procedures, such as taking vital signs, collecting specimens, performing various POCT and ECGs. As well as administering medications, injections, and collecting blood samples.
  • Teaching patients about disease prevention and health maintenance, and answering their questions.
  • Handling patient appointment scheduling and coordination for multiple providers at once.
  • Entering and updating patient data into EHRs
  • Demonstrating time management skills to help complete tasks in a timely manner.
  • Providing excellent customer service to patients, such as addressing their concerns and ensuring a positive experience
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.

Medical Assistant/Receptionist

North Smithfield Urgent Care
03.2023 - 10.2023
  • Patient care: Assisting with diagnostic procedures, such as taking vital signs, collecting specimens, performing various POCT and ECGs. As well as administering medications, injections, and collecting blood samples.
  • Teaching patients about disease prevention and health maintenance, and answering their questions.
  • Handling patient appointment scheduling and coordination for multiple providers at once.
  • Entering and updating patient data into EHRs
  • Demonstrating time management skills to help complete tasks in a timely manner.
  • Providing excellent customer service to patients, such as addressing their concerns and ensuring a positive experience

Medical Receptionist

Chiropractic Center of West Greenwich
02.2021 - 09.2021
  • Welcome and greet patients in a professional and kind manner
  • Efficiently schedule patients in a multi-practice office
  • File and maintain accurate records
  • Answer phone calls and relay messages
  • Maintain a professional composition when issues occurred
  • Maintain a professional and clean office and waiting area
  • Basic billing and money handling
  • Setting patients up on various medical devices

Medical Receptionist

Rhode Island Hospital (via temp agency)
12.2020 - 02.2021
  • Greet and welcome patients
  • Pay acute attention to detail
  • EPIC computer software training
  • Efficiently multitask
  • Be a team player
  • Have excellent communication skills
  • Work professionally under pressure

Medical Receptionist

Wickford Chiropractic & Wellness Center
09.2019 - 06.2020
  • Welcome and greet patients in a professional and kind manner
  • Efficiently schedule patients in a multi-practice office
  • File and maintain accurate records
  • Answer phone calls and relay messages
  • Maintain a professional composition when issues occurred
  • Maintain a professional and clean office and waiting area
  • Basic billing and money handling

Assistant Teacher

Tender Hearts Child Care Center
06.2019 - 09.2019
  • Care for the well-being of infants
  • Keep to a schedule while being able to be flexible
  • Keep accurate records and communicate efficiently with co-workers and parents

Server

Skips Creamery
04.2019 - 06.2019
  • Have Excellent Customer Service
  • Record Inventory
  • Display Flexibility and Efficient Problem Solving Skills
  • Handle money transactions

Part Time Manager

Pack n’ Go Pets
09.2018 - 12.2018
  • Care for the well being of multiple dogs at a time
  • Keep families informed and up to date with information pertaining to the business and their dog
  • Record and transfer information onto computer database
  • Handle money transfer
  • Keep workplace clean and safe

PASS Worker

Ocean State Behavioral
04.2016 - 10.2018
  • Give support to special needs clients and their families
  • Trained to handle special needs clients
  • Handle difficult and delicate situations with maturity, kindness, and patience
  • Create and follow schedules
  • Accurate record keeping

Cleaning Crew

East Coast Cleaning
10.2015 - 05.2016
  • Recording and restocking of inventory
  • Maintaining a clean environment for a business to operate in
  • Completing a thorough job while working independently

Education

Certified Phlebotomy Technician -

American Safety Programs and Training
02.2023

Veterinary Assistant -

Penn Foster
06.2020

Basic Life Support (BLS)

Skills

  • EMR proficiency (EPIC, ECW)
  • Knowledge of Medical Terminology
  • Proficiency with Medical Equipment
  • Laboratory Techniques
  • Knowledge of Medical Ethics and Law
  • Patient Communication
  • Team Collaboration
  • Empathy and Compassion

Timeline

Medical Assistant/Receptionist

North Smithfield Urgent Care
03.2023 - 10.2023

Medical Assistant/Receptionist

Snow Family Medicine
08.2021 - 01.2025

Medical Receptionist

Chiropractic Center of West Greenwich
02.2021 - 09.2021

Medical Receptionist

Rhode Island Hospital (via temp agency)
12.2020 - 02.2021

Medical Receptionist

Wickford Chiropractic & Wellness Center
09.2019 - 06.2020

Assistant Teacher

Tender Hearts Child Care Center
06.2019 - 09.2019

Server

Skips Creamery
04.2019 - 06.2019

Part Time Manager

Pack n’ Go Pets
09.2018 - 12.2018

PASS Worker

Ocean State Behavioral
04.2016 - 10.2018

Cleaning Crew

East Coast Cleaning
10.2015 - 05.2016

Certified Phlebotomy Technician -

American Safety Programs and Training

Veterinary Assistant -

Penn Foster

Basic Life Support (BLS)

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Danielle LeDoux