Danielle Lee
Summary
- Experienced and enthusiastic individual with track record of success in customer service.
- Possesses exceptional interpersonal and relationship building skills. Enjoys problem-solving and using analytical skills to improving business performance.
- Excels at listening to customer needs, articulating product benefits and creating solutions for customers.
- Skilled at engaging people in group conversations and being an active participant. Brings an upbeat attitude that energizes the company culture. Able to acknowledge the ideas people share and reinforce the value of what is said.
- Flexible and can quickly adjust to changing or unexpected circumstances.
Overview
19
19
years of professional experience
Work History
Radiology Office Assistant
Bryan Health
03.2024 - Current
- Push and obtain radiology imaging to/from other facilities.
- Improved efficiency by scheduling appointments and coordinating meetings for staff.
- Managed correspondence, including emails and phone calls, to ensure timely communication.
- Enhanced office operations with accurate data entry and record-keeping.
- Supported team productivity by ordering and managing office supplies.
- Greeted visitors and directed them to appropriate personnel to ensure a positive experience.
- Use Epic, PACS and Power Share to to view and send patient records.
Funeral Consultant
Aspen Cremation Service
03.2015 - Current
- Meets with families to prearrange end of life plans.
- Designs memorial books and folders for funeral services.
- Designs marketing materials for cremation urn and jewelry sales.
- Handles basic office duties like answering phones, book keeping, taking inventory and managing web page.
Freelance Graphic Design
Self Employed
06.2012 - 08.2021
- Worked with clients creating logos and branding for entrepreneurs and small businesses.
Server
Vincenzo's Restaurant
08.2007 - 03.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new hires on Vincenzo's standards for wait staff.
- Partnered with owner to select new food and beverage items at restaurant trade shows.
Server
Crabby Bill's
07.2006 - 08.2007
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Graphic Design
Bellevue University
Bellevue, NE06.2012
Associate of Arts - Graphic Design
Southeast Community College Area
Lincoln, NE08.2007
High School Diploma -
Lincoln Southwest High School
Lincoln, Nebraska06.2006
Skills
- Passionate about working with people
- Works well in changing environments, easy to adapt
- Proficient in the Adobe Creative Suite
- Detail oriented, creative and innovative
Gallup Strengths
1. Empathy: care about people
2. Developer: recognize and cultivate the potential in others
3. Adaptability: prefer to go with the flow
4. Relator: enjoys close relationships with others
5. Connectedness: build bridges between people and groups
Personal Interests
- enjoys spending time with my son and family
- spends time in the outdoors, biking, camping, kayaking, and doing yoga
- volunteers at my childs school
References
Jon Lee
Owner of Aspen Cremation Service
402.464.3111
Jon@aspenaftercare.com
Amy Yang
Administrative Fellowship - Executive Offices
402.481.3064
amy.yang@bryanhealth.org
Mark Johnson
General Manager at Aragon Tavern
402 433 1258
johnson@piedmontese.com
Jeramie Beahm
Executive Director at I Belong Inc
402 580 5038
jbeahm@icloud.com
Liz Ring Carlson
Vice President Corporate Communications, Community and Event Planning at Ameritas
402 617 2191
lizringcarlson@gmail.com
Timeline
Radiology Office Assistant
Bryan Health
03.2024 - Current
Funeral Consultant
Aspen Cremation Service
03.2015 - Current
Freelance Graphic Design
Self Employed
06.2012 - 08.2021
Server
Vincenzo's Restaurant
08.2007 - 03.2015
Server
Crabby Bill's
07.2006 - 08.2007
Bachelor of Arts - Graphic Design
Bellevue University
Associate of Arts - Graphic Design
Southeast Community College Area
High School Diploma -
Lincoln Southwest High School
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