Danielle Lefebre
Little Hocking,OH
Summary
Energetically led Smitty's Pizza as Manager, enhancing team performance through staff development and cross-training, while excelling in customer service and budget control. Achieved significant waste reduction, skillfully managing inventory and fostering a culture of efficiency and safety. Demonstrated expertise in both employee scheduling and food preparation, ensuring operational excellence and compliance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Hostess
Camden Clark Medical Center
Parkersburg, WV
10.2024 - Current
- Completed daily side work and opening and closing duties
- Delivered food trays to patients and helped with anything needed for patient to prepare to eat.
- Took patients menu orders for all three meals.
- Greeted patients warmly upon arrival and built relationships with patients.
- Built relationships with floor staff.
- Stocked floor kitchens with needed items.
- Answered questions to the best of my ability about menu information to provide patient with their best options.
- Maintained awareness of individual dietary needs of patients and verified proper delivery of meals to correct patients.
Manager
Smitty's Pizza
06.2013 - 10.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers.
- Cross-trained existing employees to maximize team agility and performance.
- Cleaned and maintained kitchen equipment and oven.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Ordered new supplies and food to maintain service levels.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Controlled food costs and managed inventory.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Food preparation, as in cutting vegetables and slicing meats.
- In addition to food preparation, I am also responsible for baking all the cookies and pies at my location.
Volunteer EMT
Belpre Volunteer Fire Dept.
08.2017 - 01.2020
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Evaluated patient histories to assess and prioritize levels of care.
- Assisted with lifting and moving patients.
- Assessed medical conditions of patients in pre-hospital settings.
- Followed all safety protocols and took necessary precautions while providing care.
Education
No Degree - Social Services
Washington State Community College
Marietta, OhioCertification - EMT-Basic
R.E.S.A
Parkersburg, WV08.2017
Skills
- Staff Development
- Portion Control
- Customer Service
- Ordering Supplies
- Food Preparation
- Time Management
- Budget Control
- Team Leadership
- Staff Training and Development
- Health and Safety Regulations
- Waste Reduction
- Employee Scheduling
Timeline
Hostess
Camden Clark Medical Center
10.2024 - Current
Volunteer EMT
Belpre Volunteer Fire Dept.
08.2017 - 01.2020
Manager
Smitty's Pizza
06.2013 - 10.2024
No Degree - Social Services
Washington State Community College
Certification - EMT-Basic
R.E.S.A
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