Danielle Legatt
Los Angeles,CA
Summary
Dynamic operations and administrative professional with numerous years of experience in executive support, process improvements, strategic growth, and customer-focused workplace services across diverse industries. Skilled in creating scalable, efficient workplace programs, building cross-functional relationships, and enhancing the overall workplace experience through data-driven decision-making and strategic collaboration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director - Operations & Brand Protection
Misses Kisses Co.
Los Angeles, CA
04.2021 - 08.2024
- Facilitated communication between the CEO, stakeholders, and cross-functional teams to ensure strategic alignment and goal achievement.
- Directed operations and supply chain management using a $6.5M budget, reducing waste by 95% and improving QA accuracy by 30% through Lean and Six Sigma methodologies.
- Streamlined vendor management and operational processes to ensure cost efficiency, quality compliance, and risk mitigation.
- Oversaw execution of strategic initiatives, including cross-departmental projects, while maintaining timelines and meeting deadlines.
- Collaborated with HR, Customer Service, and executive teams to launch programs, monitor KPIs, and promote a culture of openness and productivity.
- Spearheaded a brand protection program that removed 250,000+ unauthorized listings and established IP monitoring processes.
Supervisor of Office Services, Health Information Department
Cedars-Sinai Health Systems
Beverly Hills, CA
06.2018 - 07.2021
- Handled executive support tasks, including expense tracking, calendar management, and itinerary oversight.
- Directed administrative functions across three sites and remote teams, achieving a 20% reduction in processing time.
- Managed communications, including distribution lists, email lists, and Teams channels, while coordinating updates across stakeholders to maintain high-quality workplace services.
- Contributed to the management of a $30M department budget through analytical insights.
- Established strategic alliances to enhance collaboration across operations and administrative groups.
- Enhanced efficiency in digital transformation, safety, and onboarding initiatives by 25% using Lean and Six Sigma methodologies.
- Organized high-impact events, safety initiatives, and training sessions.
- Boosted workplace morale by developing tailored employee appreciation activities aligned with organizational goals.
Administrative Team Leader, Health Information Department
Cedars-Sinai Health Systems
Beverly Hills, CA
06.2014 - 06.2018
- Managed event rooms and site logistics as the central contact.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Devised plans leading to a 60% reduction in office supply costs.
- Mentored newly hired employees on administrative operations, and implemented training on safety procedures to prevent injuries, increasing compliance by 25%.
- Conducted regular performance reviews to assess individual team member progress.
Temporary Resource Assistant, Health Information Department
Cedars-Sinai Health Systems
Beverly Hills, CA
10.2013 - 06.2014
- Increased efficiency while examining employee files to answer inquiries for assistance with personnel actions by 15%.
- Developed communication materials such as emails related to HR and compliance topics for internal audiences.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Private Household Manager
Confidential
Minneapolis , MN
08.2011 - 03.2013
- Created a system of organization for filing important documents related to household matters.
- Handled household chores to assist family with cooking, cleaning and laundry.
- Completed 100% of tasks on-time.
Sales Lead / Beauty Advisor
Aveda
Saint Paul, MN
08.2011 - 03.2013
- Conducted tailored consultations for clients, leading to increased sales and customer retention.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Earned accolades, such as multiple 100% "Perfect Shop" scores, for exceptional sales performance and retail service.
Sales Lead / Guest Experience Coordinator
XpresSpa
Saint Paul, MN
08.2011 - 05.2012
- Handled coordination of team tasks in a high-energy environment.
- Processed sales and returns efficiently, maintaining a consistent 98% precision rate.
Interdepartmental Assistant
Nilfisk-Advance, Inc.
Plymouth, MN
12.2004 - 12.2010
- Supported Customer Service, Procurement, and HR through resolution of account discrepancies.
- Demonstrated efficiency in processing large volumes of work, including orders and customs paperwork, with 99% accuracy.
- Maintained front desk to provide positive first impression.
- Answered phones and routed voicemails to respective employees.
Education
Bachelor of Arts - English
University of Saint Thomas
Saint Paul01.2011
Some College (No Degree) - Leading Effective Teams, Ethical Leadership
College of Saint Scholastica
Duluth, MNSkills
- Project Management
- Operations Management
- Workplace Experience & Employee Engagement
- Supply Chain Management
- Strategic Planning
- Critical Thinking
- Team Collaboration
- Executive Support
- Proficient in Collaborative Tools
- CRM Expertise
- Microsoft Office Suite
- Office administration
Certification
- Certified Six Sigma Green Belt (CSSGB), Cedars-Sinai Health Systems, 11/2019
- Google Project Management Certification, Coursera, 10/2024
Affiliations
I enjoy cooking, skiing, reading, playing board games, traveling, and seeing live music.
Volunteer Work
Organized and led groups to build and distribute care packages for the homeless in Los Angeles, fundraising $4500 and impacting over 450 lives.
Timeline
Director - Operations & Brand Protection
Misses Kisses Co.
04.2021 - 08.2024
Supervisor of Office Services, Health Information Department
Cedars-Sinai Health Systems
06.2018 - 07.2021
Administrative Team Leader, Health Information Department
Cedars-Sinai Health Systems
06.2014 - 06.2018
Temporary Resource Assistant, Health Information Department
Cedars-Sinai Health Systems
10.2013 - 06.2014
Private Household Manager
Confidential
08.2011 - 03.2013
Sales Lead / Beauty Advisor
Aveda
08.2011 - 03.2013
Sales Lead / Guest Experience Coordinator
XpresSpa
08.2011 - 05.2012
Interdepartmental Assistant
Nilfisk-Advance, Inc.
12.2004 - 12.2010
Bachelor of Arts - English
University of Saint Thomas
Some College (No Degree) - Leading Effective Teams, Ethical Leadership
College of Saint Scholastica
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