Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Leibach

Weslaco

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

9
9
years of professional experience

Work History

Substitute Teacher

Canisteo – Greenwood Central School
11.2024 - 05.2025
  • Implementing the teachers provided lesson plans and ensuring students stay on track with their learning
  • Maintaining discipline, enforcing school rules, and ensuring a safe and respectful learning environment.
  • Helping students understand assignments and answering their questions.
  • Recording attendance and reporting absences as required, teaching various subjects depending on the school’s needs.
  • Overseeing classroom activities, recess, lunch and other assigned duties.

Administrative Assistant

Steuben County Department of Social Services
01.2024 - 05.2024
  • Typed and formatted letters, memos, reports, statements, forms and other documents from rough drafts or corrected copy using typewriter or computer.
  • Assist clients with application process and application registration.
  • Proofread material for accuracy in spelling, grammar and punctuation.
  • Operated a variety of office machines such as computers, copiers, scanners and faxes.
  • Entered data into computer systems accurately and quickly.
  • Provided administrative support to departments within the organization.
  • Transcribed dictated correspondence with accuracy and speed.
  • Answered telephone inquiries in a professional manner.
  • Organized files according to established procedures.
  • Compiled records of activities performed to maintain accurate filing systems.
  • Scanned documents into electronic format for storage purposes.
  • Assisted with mailings by addressing envelopes and preparing packages for shipment.
  • Retrieved information from files when requested by staff members or customers.
  • Researched information online as needed to complete tasks accurately.
  • Created spreadsheets to record data as directed by supervisor.
  • Greeted visitors professionally upon arrival at reception area.
  • Performed data entry duties efficiently while maintaining confidentiality of information.

Order Generation Estimate

Markkraft
12.2022 - 12.2023
  • Ordered materials for custom cabinets after designing layouts.
  • Took accurate measurements to calculate size and number of materials needed for project completion.
  • Observed strict deadlines and adjusted plans according to changes in production schedules to maintain targets.
  • Studied blueprints and specifications to identify size and shape of patterns.
  • Analyzed designs to spot and fine-tune loopholes, enhancing designs for final outlook.
  • Sketched outline designs and used CAD programs to create detailed designs and specifications.
  • Evaluated project feasibility based on available equipment and materials and labor expenses.
  • Collaborated with sales and project management personnel to develop product concepts.

Listing Coordinator

Heather Murphy Group
06.2022 - 11.2022
  • Coordinated 11.5 million dollars in Real Estate Listings.
  • Advised clients on market conditions, prices and legal requirements.
  • Prepared representation contracts, purchase agreements and closing statements.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Communicated with clients to determine property needs and budget constraints.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Developed and presented purchase offers to sellers for consideration.
  • Provided client guidance regarding market conditions, mortgage options and legal requirements.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Scheduled photoshoots, Repairs, and landscaping appointments. Referral Tracking

Administrative Assistant

Department of Social Services
02.2020 - 10.2021
  • Temporary Assistance/ Food Stamps
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed efficient filing systems for easy retrieval of documents.
  • Sorted incoming mail and distributed it accordingly throughout the company.
  • Converted paper documents into digital files and added documents into database systems. Reviewed files and other documents to obtain information to respond to requests.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Handled management of communication to social workers by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in case comments (New Job, New Baby, new income source, address, phone numbers).
  • Maintained inventory in supply closet to prevent shortages.
  • Referred clients via phone to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Maintained lists of resources helpful to clients.
  • Maintained thorough case history records and wrote detailed reports.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Maintained confidential case documentation.

Server

Applebee's Neighborhood Grill & Bar
03.2016 - 04.2020
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.

Education

Some College (No Degree) -

Bachelor of Science - Business Administration-Healthcare Administration

Southern New Hampshire University
Hooksett, NH
06-2026

High School Diploma - undefined

Hornell High School
Hornell, NY
06.2008

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Client relationship building
  • Scheduling appointments
  • Adaptable
  • Relationship building and management

Timeline

Substitute Teacher

Canisteo – Greenwood Central School
11.2024 - 05.2025

Administrative Assistant

Steuben County Department of Social Services
01.2024 - 05.2024

Order Generation Estimate

Markkraft
12.2022 - 12.2023

Listing Coordinator

Heather Murphy Group
06.2022 - 11.2022

Administrative Assistant

Department of Social Services
02.2020 - 10.2021

Server

Applebee's Neighborhood Grill & Bar
03.2016 - 04.2020

High School Diploma - undefined

Hornell High School

Some College (No Degree) -

Bachelor of Science - Business Administration-Healthcare Administration

Southern New Hampshire University

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