Danielle Lenort
Fairmont,MN
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Safety Solutions, Inc. by implementing robust office management and organizational systems. Excelled in customer relations, boosting client satisfaction through exceptional service. Skilled in data entry and adept at multitasking, consistently achieving significant improvements in workflow and document management without compromising confidentiality or accuracy. Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
28
28
years of professional experience
Work History
Office Manager
Safety Solutions, Inc.
09.2002 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Health Information Specialist
Fairmont Mayo Clinic (formerly Fmt Medical Center)
07.2001 - 06.2002
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Maintained accuracy, completeness, and security for medical records and health information.
Co-Manager
Maurices
02.1996 - 07.2001
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Fairmont Jr./Sr. High School
Fairmont, MN06.1994
Skills
- Customer Service
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Professional and Courteous
Timeline
Office Manager
Safety Solutions, Inc.
09.2002 - Current
Health Information Specialist
Fairmont Mayo Clinic (formerly Fmt Medical Center)
07.2001 - 06.2002
Co-Manager
Maurices
02.1996 - 07.2001
High School Diploma -
Fairmont Jr./Sr. High School