Danielle Lieberman
Pace,FL
Summary
Dynamic leader with a proven track record at Bar515 Cocktails & Tapas, enhancing sales by 14% through strategic marketing and exceptional customer relations. Skilled in operations management and team development, adept at fostering relationships and multitasking efficiently. Demonstrates strong analytical skills and effective communication, ensuring high-quality management and customer satisfaction.
Overview
11
11
years of professional experience
Work History
General Manager
Bar515 Cocktails & Tapas
06.2021 - Current
- Managed a diverse team of back of house and front of house members, fostering a positive work environment through leading by example.
- Developed and implemented strategies to increase sales by 14% in the first year of general management and increased profitability through marketing campaigns, upselling, and through creating specials and events to push out the correct products.
- Developed and maintained relationships with customers, maintaining a customer base of 70% regulars over three years.
- Developed and maintained relationships with suppliers through account development, liquor and wine tastings, and brand development events.
- Managed budget implementations, employee evaluations, and contract details for new hires, music contractors and private events.
- Planned, executed. priced, and managed private events for prominent members of the community, charities, and local community organizations.
Server/Restaurant Floor Manager
Nikko's Japanese Steakhouse
05.2016 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Shift Leader
Subway
11.2013 - 05.2015
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Master of Science - Counterterrorism And Homeland Security
American University
Washington, DC06.2025
Bachelor of Arts - Political Science & Homeland Security
Sam Houston State University
Huntsville, TX05.2019
Skills
- Quality Management
- Verbal and written communication
- Labor Cost Controls
- Team training and development
- Operations Management
- Effective leader
- Administrative Skills
- Customer Relations
- Relationship Building
- Skilled negotiator
- Analytical Skills
- Efficient multi-tasker
- Networking abilities
Timeline
General Manager
Bar515 Cocktails & Tapas
06.2021 - Current
Server/Restaurant Floor Manager
Nikko's Japanese Steakhouse
05.2016 - 03.2021
Shift Leader
Subway
11.2013 - 05.2015
Master of Science - Counterterrorism And Homeland Security
American University
Bachelor of Arts - Political Science & Homeland Security
Sam Houston State University
Similar Profiles
Risa EyzengaRisa Eyzenga
Steward at Stills Co. Tapas & CocktailsSteward at Stills Co. Tapas & Cocktails
Megan DewallMegan Dewall
Restaurant Hostess at bar515Restaurant Hostess at bar515
Landon HollierLandon Hollier
Server /Assistant Bartender at Fuego Tacos, Tapas, & TequilaServer /Assistant Bartender at Fuego Tacos, Tapas, & Tequila