Danielle Lines
Fort Worth,TX
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Home Care Specialist
Self-employed
10.2021 - Current
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Improved patients' comfort with massage and application of topical treatments.
Office Manager
First Command Educational Foundation
07.2021 - 10.2021
- Maintained computer and physical filing systems.
- Oversaw office inventory activities.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Maintained CRM database with customer updates and report generation.
Home Care Specialist
Self-employed
03.2019 - 07.2021
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Documented vital statistics and coordinated with health care providers.
- Improved patients' comfort with massage and application of topical treatments.
Project Coordinator
Novartis Pharmaceuticals
05.2018 - 02.2019
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- On-boarding of applications and server tracking.
- Develop how-to articles and training materials for the new infrastructure.
- Track invoice payments, errors, and troubleshoot discrepancies.
Administrative Assistant to VP
Trinity Metro
04.2018 - 04.2018
- Temporary assignment until permanent person started.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled on-site and off-site office meetings and client appointments.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Assistant to Operations and Marketing VP's
Colonial Companies
10.2016 - 11.2017
- Collaborated with HR vetting resumes, conducting interviews, and on-boarding new hires.
- Worked closely with managers to provide effective assistance for specific aspects of business operations.
- Investigated urgent requests from QC and Compliance, saving the company over $1,000,000.
- Directed fundraising efforts for the Fort Worth Mortgage Bankers Association annual Christmas luncheon.
- Negotiated budget for transportation, venue, A/V, and food and beverage for 2 sales rallies, cutting overall costs by 30%-40%.
Sales Coordinator
The ETC Companies
11.2014 - 04.2016
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Fostered positive client relationships while striving to put customer service first.
- Created modules and training materials.
- Kept detailed records of key contacts, risk ratings, financial impact and key issues in CRM software.
Office Manager
Braxton Energy, LLC
06.2014 - 11.2015
- Maintained computer and physical filing systems.
- Oversaw office inventory activities.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping through QuickBooks.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated domestic travel, while maximizing consistent savings of $2,000-$3,000 a month.
- Increased billing by 40%-50%.
Tradeshow & Meeting Manager/Budget Coordinator
TearLab
12.2014 - 07.2015
- Managed administrative logistics of events planning while supervising onsite teams of caterers, A/V technicians, and facility management teams.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Liaised between vendors and management to provide cost-effective event solutions.
- Created financial reports to analyze, track and reconcile a $2.5 million budget.
Senior Administrative Assistant
Alcon Laboratories Inc.
04.2004 - 05.2014
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Coordinated domestic and global travel.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Collaborated with Marketing Communications, Procurement, Legal, MEMS, Sales and Marketing
- Implemented, tracked and reconciled budget of $3.5 million, providing monthly status reports to management.
Loan Clerk
Countrywide Home Loans
09.2002 - 01.2004
Administrative Office Coordinator
SprolesWoodard
07.2000 - 05.2001
Office Manager
SohoPros
01.1998 - 07.2000
Eligibility Specialist
Department Of Human Services
06.1996 - 01.1998
Education
Bachelor of Science - Social Sciences
Texas Wesleyan University
Fort Worth, TXAssociate of Arts - Liberal Arts And General Studies
Tarrant County College District
Fort Worth, TXSkills
Communication
Microsoft Suite
Marketing
Office Management
Travel
Confidentiality
Contract Management
Project Management
Fundraising
Budgets
Meeting/Event Planning
Training
Honors & Awards
YMCA 1998 Family of Character May 1999
Junior Achievement May 1995
Timeline
Home Care Specialist
Self-employed
10.2021 - Current
Office Manager
First Command Educational Foundation
07.2021 - 10.2021
Home Care Specialist
Self-employed
03.2019 - 07.2021
Project Coordinator
Novartis Pharmaceuticals
05.2018 - 02.2019
Administrative Assistant to VP
Trinity Metro
04.2018 - 04.2018
Assistant to Operations and Marketing VP's
Colonial Companies
10.2016 - 11.2017
Tradeshow & Meeting Manager/Budget Coordinator
TearLab
12.2014 - 07.2015
Sales Coordinator
The ETC Companies
11.2014 - 04.2016
Office Manager
Braxton Energy, LLC
06.2014 - 11.2015
Senior Administrative Assistant
Alcon Laboratories Inc.
04.2004 - 05.2014
Loan Clerk
Countrywide Home Loans
09.2002 - 01.2004
Administrative Office Coordinator
SprolesWoodard
07.2000 - 05.2001
Office Manager
SohoPros
01.1998 - 07.2000
Eligibility Specialist
Department Of Human Services
06.1996 - 01.1998
Bachelor of Science - Social Sciences
Texas Wesleyan University
Associate of Arts - Liberal Arts And General Studies
Tarrant County College District