Danielle Lochner
Baltimore,MD
Summary
Dynamic and detail-oriented professional with a strong eye for aesthetics and organization, seeking an entry-level merchandising role. Eager to apply problem-solving abilities, excellent communication skills, excellent time managment and a passion for retail trends and craft brewing to contribute to a team-oriented environment. Dedicated to delivering high-quality customer experiences and achieving company sales goals.
Overview
13
13
years of professional experience
Work History
Notary Public
Self Employed Web
Baltimore, MD
07.2024 - Current
- Attested to the authenticity of signatures on official documents.
- Verified customer signatures and identification documents.
- Maintained records of all notarial acts performed.
- Followed state laws regarding proper completion of notarial acts.
Assistant Manager
Zips Cleaners
Baltimore, MD
08.2022 - 04.2023
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided exceptional customer service to ensure customer satisfaction.
Pharmacy Cashier
Rite Aid
Portland, OR
01.2022 - 06.2022
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Processed payments accurately using cash registers and credit card machines.
- Assisted pharmacy staff with prescription filling and other tasks as needed.
- Verified patient information to ensure accuracy of prescriptions filled.
- Ensured all safety protocols were followed when handling medications or hazardous materials.
Production Manager
Portland Cleaners
Portland, OR
08.2011 - 01.2022
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
Education
Associate of Applied Science - Gerontology
Portland Community College
Portland, OR08-2024
Certificate - Health Care Career Studies
Portland Community College
Portland, OR03-2022
Bachelor of Science - Human Services
University of Baltimore
Baltimore, MDSkills
- Recordkeeping skills
- Records Management
- Identification options
- Fraud prevention
- Data Entry
- Customer Relations
- Conflict Resolution
- Customer Support
Timeline
Notary Public
Self Employed Web
07.2024 - Current
Assistant Manager
Zips Cleaners
08.2022 - 04.2023
Pharmacy Cashier
Rite Aid
01.2022 - 06.2022
Production Manager
Portland Cleaners
08.2011 - 01.2022
Associate of Applied Science - Gerontology
Portland Community College
Certificate - Health Care Career Studies
Portland Community College
Bachelor of Science - Human Services
University of Baltimore
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