Danielle Lorenzo
Pittsburg
Summary
Dynamic and dedicated Boba Barista at Sweet A’s, recognized for exceptional multitasking and a strong work ethic. Enhanced customer satisfaction through efficient service and maintained a pristine environment. Adaptable in fast-paced settings, with a commitment to continuous learning and teamwork, ensuring quality and cleanliness in every order.
Overview
3
3
years of professional experience
Work History
Boba Barista
Sweet A’s
07.2023 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Controlled line and crowd with quick, efficient service.
- Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Crew Member
Chowking
Concord, CA
03.2022 - 08.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma - Nursing
Diablo Valley College
Pleasant Hill, CASkills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Flexible schedule availability
Languages
English
Professional Working
Timeline
Boba Barista
Sweet A’s
07.2023 - Current
Crew Member
Chowking
03.2022 - 08.2023
High School Diploma - Nursing
Diablo Valley College