Danielle Luginbill

Outreach & Engagement:

• Lead all contractor outreach activities in assigned territory, including target list development and publicizing upcoming bid opportunities.
• Execute calls and emails to generate contractor interest, driving new contractor acquisition and retention.

Education & Advocacy:

• Conduct informational sessions for contractors interested in government construction contract opportunities, providing insights into program details and logistics.
• Collaborate with contract owners (customers) to ensure contractors receive direct information on procurement processes and requirements.
• Guide contractors in understanding Job Order Contracting (JOC) and its benefits for streamlined construction procurement.

Leadership & Facilitation:

• Facilitate conferences focused on process troubleshooting and program enhancement with L2 leadership, identifying opportunities for operational improvements.
• Lead strategic discussions to assess challenges, develop solutions, and implement best practices across departments.
• Present key findings and recommendations to L1 leadership, including the company president, supporting executive decision-making.

Process Improvement & Strategic Communication:

• Develop and execute process optimization strategies, improving efficiency and effectiveness in contractor outreach and engagement.
• Spearhead the integration of Smartsheet, creating structured systems, training modules, and workflows for contractor engagement teams.

Key Achievements

• Led the integration and implementation of Smartsheet, creating structured systems, processes, schedules, and training for the Contractor Engagement team.
• Developed and implemented the Ideal Contractor Profile (ICP), which was subsequently adopted by multiple departments.
• Spearheaded process improvement initiatives, enhancing contractor engagement strategies and operational efficiency.
• Recognized for innovative outreach strategies and impactful contractor engagement.

• Partnered with sales and operations teams to strengthen customer relationships and identify opportunities for cross-selling and increasing customer value within the existing client base
• Established, tracked, and managed prospecting and qualification while managing activity in CRM platforms
• Prequalified and followed up on leads to promote innovative construction procurement solutions and cost-data solutions, adding value to clients' project management processes
• Developed and executed account-based, outbound sales campaigns focused on key metrics

• Cultivated relationships with clients, offering consultation, advice, and resources in order to provide best home-buying experience tailored to their needs
• Secured listing agreements while overseeing adherence to purchase contract terms, ensuring all deadlines were met
• Compiled property listings, analyzed sales data, and determined competitive market prices to deliver top-notch client experience
• Mediated negotiations, facilitating agreement on property prices and settlement terms during closings
• Achieved a 90% acceptance rate for written offers despite competitive market conditions
• Established rapport with third-party entities, including real estate agents, mortgage lenders, contractors, inspectors, appraisers, and other transaction participants
• Guided clients through their home-building process, inspections on new and existing properties, and repairs by ensuring quality work was completed