Danielle Lynch
Office Manager
Hampton,VA
Summary
Experienced Office Management and Administration Professional with 6 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Office Manager
Cash 2 U Financial Services
Hampton, VA
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Laundry Attendant
Soaps And Suds
Hampton, VA
05.2011 - 08.2013
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Maintained safety practices at all times to protect personnel and laundry loads.
Assistant Manager
Family Dollar Stores Inc.
Newport News, VA
06.2012 - 09.2012
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Mentored 5-member sales team in applying effective sales techniques and delivering top-notch customer service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Cashier
Big Lots Stores Inc.
Hampton, Virginia
03.2011 - 06.2012
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Senior Sales Associate
7-Eleven
Newport News, Virginia
09.2007 - 10.2012
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Achieved and exceeded sales goals for 3 consecutive months.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Education
Medical Diploma - Medical Administration
Kee Business College
Newport News, Virginia 09.2000 - 08.2001
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Clerical support
Scheduling
Staff Management
Office management
Clear oral/written communication
Organizational skills
Administrative support
Credit and collections
Timeline
Assistant Manager
Family Dollar Stores Inc.
06.2012 - 09.2012
Laundry Attendant
Soaps And Suds
05.2011 - 08.2013
Cashier
Big Lots Stores Inc.
03.2011 - 06.2012
Senior Sales Associate
7-Eleven
09.2007 - 10.2012
Medical Diploma - Medical Administration
Kee Business College
09.2000 - 08.2001
Office Manager
Cash 2 U Financial Services