Danielle Lyons
Queens Village,USA
Summary
Dedicated and motivated individual seeking a customer service position to contribute to company success. Skilled Hospital Service Technician with comprehensive background in hospital operations and patient care. Proficient in maintaining medical equipment, adhering to health and safety regulations, and providing exceptional support to healthcare professionals. Strengths include strong communication skills, ability to work under pressure, and commitment to delivering high-quality patient service. Previous roles have resulted in improved efficiency of hospital services through keen attention to detail and proactive approach. Compassionate Hospital Service Technician known for high productivity and efficient task completion. Possess specialized skills in medical equipment handling, sterilization techniques, and patient care support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive patient experiences. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
15
15
years of professional experience
Work History
Hospital Service Technician
jose rosario
Long Island, NY
01.2024 - 07.2024
- Performed preventative maintenance on medical equipment and instruments, as well as troubleshooting malfunctions.
- Assisted in the installation of new medical equipment and machines.
- Provided technical support to staff for all hospital systems, including hardware, software, and networks.
- Responded to service requests from hospital personnel in a timely manner.
- Tested and calibrated medical equipment according to manufacturer's specifications.
- Installed upgrades or updates on existing hospital systems.
- Diagnosed problems with existing hospital systems and provided solutions for them.
- Ensured that all safety procedures were followed while servicing hospital equipment.
- Cleaned instruments to prepare for sterilization.
- Checked sterile supplies to detect outdated materials.
Host/Server Assistant
jeorge antonio
Rosedale, NY
11.2022 - 09.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Processed payments from customers using a POS system.
- Checked identification for guests who appeared under age 21.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Enforced all alcohol laws strictly while serving alcoholic beverages.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Notified server after seating parties in section to facilitate prompt service.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Inventory Specialist
johnthan harris
Brooklyn, NY
03.2022 - 10.2022
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Collaborated with other departments to coordinate replenishment activities as required.
Parking Lot Attendant
caesar gonzales
Elmont, NY
06.2022 - 08.2022
- Greeted customers and answered any questions they had about the parking lot.
- Verified customer identification and payment methods.
- Directed customers to available parking spaces.
- Monitored the flow of traffic in the parking lot.
- Processed payments from customers using a cash register or other point-of-sale system.
- Provided customer service assistance such as directions, recommendations.
- Assisted with managing access control systems at entrances and exits of the facility.
Administrative Assistant
Ms.Harris
Jamaica, NY
07.2013 - 12.2013
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Voluntary Assistant
sherry williams
Jamaica, NY
02.2012 - 11.2013
- Provided administrative support to staff members, such as filing documents, taking minutes at meetings and organizing events.
- Organized volunteer activities, such as fundraising campaigns and community outreach projects.
- Created training materials for new volunteers on topics related to volunteering.
- Provided guidance and advice to volunteers about how they can best use their skillset when engaging in service activities.
- Presented workshops on a variety of topics related to volunteering at schools, libraries and community centers.
- Worked closely with staff members to develop meaningful ways that corporate sponsors can engage in volunteering initiatives.
- Maintained positive working relationship with fellow staff and management.
Student Assistant
Jamaica Learning Center
Queens, USA
03.2012 - 03.2012
- Aided Social Worker with creating programs for Women’s History Month
- Coordinated with staff to make sufficient copies for all participants
- Developed and maintained accurate records of student data, including grades and attendance.
- Conducted research for faculty members on a variety of topics related to their courses.
- Managed office supplies inventory by ordering materials when necessary and tracking usage.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
- Held weekly office hours to answer questions from students regarding course material or university policies.
- Tracked student progress throughout the semester by monitoring attendance records and academic performance.
Student Assistant
Martin Van Buren High School
Queens, USA
12.2009 - 01.2010
- Assisted Guidance Counselors with filing paperwork
- Organized copies and lesson plans for teachers to utilize in class
- Developed and maintained accurate records of student data, including grades and attendance.
- Managed office supplies inventory by ordering materials when necessary and tracking usage.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
- Assisted administrative personnel and professors in providing photocopies and filings.
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
- Assisted with answering telephone calls, managing databases, and drafting correspondence.
Education
Bachelor of Arts - Film Studies
Cuny York College
Jamaica, NY06-2022
GED Plus Program -
Jamaica Learning Center
Queens, New York01.2015
GED -
Queens Educational Opportunity Center
New York12.2014
GED -
York College CUNY
Jamaica, NY06.2013
Skills
- Dedicated
- Dependable
- Focused
- Responsible
- Reliable
- Hands-on
- Hardworking
- Excellent communication skills
- Fast learner
- Active Listener
- Microsoft Word
- PowerPoint
- microsoft Excel
- Patient care
- Inventory management
- Record keeping
- Equipment cleaning
- Hospitality and accommodation
- Seating arrangements
- Professional appearance
- Menu management
Additional Information
I am a very good self-reliable person for this position. I am very hands-on and willing to get the job done. I am very outspoken, generous, focused, and a responsible person. I have great communication skills.
Closingstatement
I look forward to the opportunity to discuss my qualifications with you. I would like to thank you for taking the time to consider my resume. Please contact me at the phone number or email address above for an interview.
Languages
- English
- Spanish
Volunteer Experience
- Jamaica Learning Center, Queens, NY, 03/01/12, 03/31/12, Student Assistant, Aided Social Worker with creating programs for Women’s History Month, Coordinated with staff to make sufficient copies for all participants
- Martin Van Buren High School, Queens, NY, 12/01/09, 01/31/10, Student Assistant, Assisted Guidance Counselors with filing paperwork, Organized copies and lesson plans for teachers to utilize in class
References
Available Upon Request
Officeskills
- Microsoft Word
- PowerPoint
- Excel
- Internet Research
Summaryofskills
Dedicated, Dependable, Focused, Responsible, Reliable, Hands-on, Hardworking, Excellent communication skills, Fast learner, Active Listener, Microsoft Word, PowerPoint, Excel, Internet Research
Timeline
Hospital Service Technician
jose rosario
01.2024 - 07.2024
Host/Server Assistant
jeorge antonio
11.2022 - 09.2023
Parking Lot Attendant
caesar gonzales
06.2022 - 08.2022
Inventory Specialist
johnthan harris
03.2022 - 10.2022
Administrative Assistant
Ms.Harris
07.2013 - 12.2013
Student Assistant
Jamaica Learning Center
03.2012 - 03.2012
Voluntary Assistant
sherry williams
02.2012 - 11.2013
Student Assistant
Martin Van Buren High School
12.2009 - 01.2010
Bachelor of Arts - Film Studies
Cuny York College
GED Plus Program -
Jamaica Learning Center
GED -
Queens Educational Opportunity Center
GED -
York College CUNY
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