Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Danielle Macanas

Assistant Manager
Makawao,HI

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Hawaiian Carpet One Floor And Home
Kahului , HI
06.2018 - Current
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Daycare Owner/Operator

Self-employeed
Pukalani, HI
07.2009 - 01.2018
  • Established relationships with parents and guardians to foster strong communication regarding their child's progress.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Maintained accurate records of attendance, immunizations and other relevant information for each child.
  • Created a safe, nurturing environment to promote learning and growth in children.
  • Ensured compliance with local regulations governing child care facilities.
  • Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.

Restaurant Hostess

Grand Wailea Resort & Spa
Wailea, HI
03.2007 - 07.2008
  • Received and recorded patrons' dining reservations.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered telephone to provide dining information and take reservations.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Education

High School Diploma -

King Kekaulike High School
Kula, HI
05-2002

Skills

  • Stock management
  • Consultative sales
  • Store organization
  • Regulatory compliance
  • Inventory control
  • Upselling and cross selling
  • Assignment delegation
  • Attention to detail
  • Customer experience
  • Relationship building and management

Affiliations

  • Love to spend quality time with my family inside and outside of the home
  • I enjoy spending free time at the beach or up in the mountains
  • Volunteer with Alexanders Designs & Remodeling in their quarterly highway cleanups

References

References available upon request.

Timeline

Assistant Store Manager

Hawaiian Carpet One Floor And Home
06.2018 - Current

Daycare Owner/Operator

Self-employeed
07.2009 - 01.2018

Restaurant Hostess

Grand Wailea Resort & Spa
03.2007 - 07.2008

High School Diploma -

King Kekaulike High School
Danielle Macanas Assistant Manager
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