Danielle Madison
Providence Village,TX
Summary
Dynamic professional with a proven track record in project management and communication at The N2 Company. Expert in transforming client visions into reality through strategic planning and team leadership.
Overview
12
12
years of professional experience
Work History
Travel Content Creator
Self Employed Web
Remote
01.2024 - Current
- Researched topics related to brand's industry to develop original content ideas.
- Collaborated with social media managers through paid brands/tourism board partnerships to define marketing content needs.
- Developed detailed travel itineraries and booked transportation, lodging, attractions, and restaurant reservations to ensure brand's desired shot-list & deliverables were met.
- Edited & managed images, videos, and audio for relevant brand content needs.
- Generated ideas & wrote blog posts based on customer needs and current trends.
- Managed social media accounts & growing audience engagement.
- Provided expert advice on the best destinations, activities, and sightseeing opportunities
- Curated content for social media platforms.
- Managed multiple projects while meeting tight deadlines on deliverables
- Developed and maintained relationships with clients to ensure brand/partners' satisfaction.
Production Success Specialist
The N2 Company
Remote
02.2022 - Current
- Developed and implemented quality control policies and procedures to ensure products meet specifications.
- Investigated root causes of non-conformance issues and proposed solutions.
- Collaborated closely with other departments to ensure high levels of client satisfaction.
- Assisted clients directly to solve quality issues and mail discrepancies.
- Managed client relationships through effective communication techniques.
- Developed training materials and conducted group trainings on new processes or procedures.
- Offered training and support to keep team members motivated and working toward objectives.
Preproduction Technician
The N2 Company
Remote
06.2016 - 02.2022
- Inspected publications for defects and conformance to customer design specifications.
- Set up print & mailing files to progress jobs from design to print
- Collaborated with print facility vendors to deliver print files & mailing documents
- Coordinated with in-house press operators regarding press set ups and color register adjustments throughout the printing process.
- Utilized computer software programs including Adobe Illustrator, Photoshop, InDesign, Acrobat Pro when creating layouts or making revisions requested by clients.
- Provided training and guidance to junior staff members working in the print production department.
- Managed deadlines to ensure timely completion.
Wedding Planner & Photographer
Self Employed Services
Remote
04.2013 - 08.2017
- Organized and coordinated wedding ceremonies, receptions, and rehearsal dinners.
- Developed detailed timelines for each wedding event to ensure tasks were completed on schedule.
- Researched & contacted venues and vendors to find the best options for clients within budget.
- Planned menus, decorations, music, photography, videography, and other details.
- Provided support during actual weddings by troubleshooting any issues that arose.
Financial Aid Advisor
Liberty University
03.2013 - 06.2014
- Reviewed financial aid applications and verified accuracy of information provided by applicants.
- Provided guidance to students on the cost of attending college and various types of financial aid available.
- Assisted with completing FAFSA forms, loan documents, promissory notes and other related paperwork.
- Conducted individual counseling sessions with students and their families regarding financial aid options and eligibility requirements.
- Explained the differences between federal, state, institutional, private and alternative loans.
- Researched new policies and procedures for awarding funds to ensure compliance with regulations.
- Managed a caseload of student accounts; monitored progress towards completion of degree programs.
- Maintained accurate records of all transactions related to student financial assistance activities.
- Coordinated efforts between departments within the university to ensure timely disbursement of funds.
- Assisted in onboarding sessions to orientate new staff members about company policies and procedures.
- Monitored junior team members calls & provided feedback on employee performance based on observed results during training sessions.
Education
Bachelor of Arts - Theater
Bluefield University
Bluefield, VA05-2011
Skills
- Communication Skills
- Team Leadership
- Problem-solving aptitude
- Conflict Resolution
- Strategic Planning
- Project Management
- Administration
- Multitasking Abilities
- Schedule/Itinerary development
Accomplishments
- University Dean's List
- Recognized for outstanding performance at the N2 Company
Timeline
Travel Content Creator
Self Employed Web
01.2024 - Current
Production Success Specialist
The N2 Company
02.2022 - Current
Preproduction Technician
The N2 Company
06.2016 - 02.2022
Wedding Planner & Photographer
Self Employed Services
04.2013 - 08.2017
Financial Aid Advisor
Liberty University
03.2013 - 06.2014
Bachelor of Arts - Theater
Bluefield University
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