Danielle Major
Gaithersburg,MD
Summary
Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Overview
18
18
years of professional experience
Work History
Program Assistant
USN
Bethesda, MD
08.2019 - Current
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Educated clients about mental health conditions, medications and self-care techniques.
- Supported family members by providing information on local support groups.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Reviewed treatment plans against individual goals and healthcare standards.
- Investigated incidents of non-compliance with HIPAA regulations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained schedule of class assignments to meet deadlines.
- Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.
- Researched employee benefit and health and safety practices, recommending changes or modifications to existing policies.
- Delegated work to staff, setting priorities and goals.
- Monitored progress of transition activities, identified risks, and escalated issues as needed.
Medical Lab Technician
USN
San Diego, CA
06.2011 - 07.2019
- Verified the accuracy of test results before releasing them to physicians or other healthcare professionals.
- Adhered to safety standards while handling hazardous materials in the laboratory environment.
Medical Laboratory Technician
USN
Pensacola, FL
05.2006 - 05.2011
- Provided technical support to clinicians regarding specimen collection requirements or other pertinent issues.
- Cleaned and sterilized lab area, tools and equipment.
- Maintained clean and fully operational laboratory equipment.
Nursing Assistant
USN
Cherry Point, NC
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Engaged with patient family and friends to provide courteous visit experience.
Education
Associate of Science - General Studies
Vincennes University
Vincennes, IN05-2015
Certificate - Lab Technician
Thomas Nelson Community College
Hampton, VA05-2006
Some College (No Degree) - Social Worker
Walden University
Minneapolis, MNSkills
- Records Management
- Family Education
- Care Coordination
- Referral Coordination
- Case Management
- Privacy policies
- Protected Health Information
- Multitasking
- recovery management
Timeline
Program Assistant
USN
08.2019 - Current
Medical Lab Technician
USN
06.2011 - 07.2019
Medical Laboratory Technician
USN
05.2006 - 05.2011
Nursing Assistant
USN
Associate of Science - General Studies
Vincennes University
Certificate - Lab Technician
Thomas Nelson Community College
Some College (No Degree) - Social Worker
Walden University