Danielle Manning
Houston,TX
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
9
9
years of professional experience
Work History
Coach in Training
Plucker Wing Bar
Houston, Texas
05.2024 - Current
- Monitored employee performance to ensure compliance with company standards.
- Maintained accurate records of daily transactions, including cash, credit card and check payments.
- Resolved customer complaints in a professional manner while maintaining brand integrity.
- Monitored kitchen staff performance, providing feedback as necessary to ensure high standards of food production.
- Managed daily operations including staffing levels, food production, product ordering, equipment maintenance, and employee training.
- Delegated work to staff, setting priorities and goals.
Kitchen Manager
Smokey Bones Bar & Fire Grill
Buford, GA
09.2022 - 03.2024
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Prep Cook
Smokey Bones Bar & Fire Grill
Lithonia, GA
01.2022 - 09.2022
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
Service Manager
Red Lobster
Decatur, GA
09.2020 - 12.2021
- Resolved customer complaints in professional and timely manner.
Bartender Shift Manager
Red Lobster Restaurant
Snellville, GA
06.2019 - 09.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Assistant Manager
Soule Catering
Atlanta, GA
12.2015 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School - All Major Subjects
Newton High School
Covington, GA06.2011
Some College (No Degree) - Criminal Justice
North Carolina Central University
Durham, NCSkills
- Customer Engagement
- Kitchen oversight
- Staff Management
- Complaint resolution
- Full service restaurant background
- Shift Management
- Scheduling Staff
- Health code enforcement
- Training and coaching
Timeline
Coach in Training
Plucker Wing Bar
05.2024 - Current
Kitchen Manager
Smokey Bones Bar & Fire Grill
09.2022 - 03.2024
Prep Cook
Smokey Bones Bar & Fire Grill
01.2022 - 09.2022
Service Manager
Red Lobster
09.2020 - 12.2021
Bartender Shift Manager
Red Lobster Restaurant
06.2019 - 09.2020
Assistant Manager
Soule Catering
12.2015 - 06.2019
High School - All Major Subjects
Newton High School
Some College (No Degree) - Criminal Justice
North Carolina Central University