Resource management professional, highly prepared for roles involving coordination and optimization. Successfully led initiatives to enhance resource utilization and streamline processes, making tangible impact on operational efficiency. Known for collaborative team efforts and adaptability, with strong skills in strategic planning and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resource Specialist/Accountant
Cheverus Jesuit High School
03.2025 - Current
Support the onboarding process for new employees, ensuring a smooth transition and clear understanding of benefits and the new hire procedure of background/criminal checks, approval by DOE, completion of required classes, etc.
Handling of employee inquires, concerns, and disputes while maintained a positive and productive work environment.
Maintaining accurate and up-to-date employee records with school and DOE, ensuring compliance with regulations.
Assist in delivering training programs for employees through various systems, such as: Paycom, Benchmark, Renwu.
Provided administrative assistance: scheduling meetings/calls, taking minutes, general office tasks, and providing multi-project leadership.
Analyze HR data to identify trends and create solid decision-making resolutions.
Creating requisitions for job postings, review prospective resumes, and setup initial payroll for new hires.
Monitored recruitment dashboard while creating response correspondence for denials and initial applies.
Additional abilities:
Enhanced document readability by implementing consistent formatting and styles while increasing team productivity through efficient management of high-volume word processing tasks
Collaborated with colleagues to produce cohesive, well-organized final drafts for client presentations and ensured error-free documents by conducting thorough proofreading and editing procedures.
Arranged travel/housing accommodations, primary contact for international employees, ensured immigration documents were approved and current, prepared expense reimbursements, and managed any personal conflicts.
Total of two (2) years work experience.
Freelance
Community Support
10.2022 - Current
Sabbatical from May 2023 to November 2023
Researching South Korea informational development of Pandas through videos of the selection process, mating practices, breeding, birthing, human interaction, environmental behavior, care unit, quarantine methods, and the transition process with China.
Support local first responders to provide inclusivity with the community.
Distance Learning – Baccalaureate Advisor/Liaison
Unity Environmental University
04.2024 - 03.2025
Participated in ongoing professional development opportunities to stay current with industry trends.
Enhanced advisor skills through continuous interaction with Bursar, Registrar, IES, Financial Aid, Assistant Deans, and the usage and execution of Department of Education Title IV guidelines for educating students on FAFSA.
Educated students on FAFSA, such as: Loan loss, recalculation of aid, 60% rule, et via Department of Education.
Act as liaison between students and advisors to promote a cohesive approach for a positive relationship, strong service-oriented base and decisive resolution of complaints.
Maintained active pipeline of 106 students for registration, participation, LDA prep of add/drops/withdrawals/stop outs, while maintaining high volume of returning and incoming university calls.
Achieved successful debt collection results by utilizing negotiation skills, working closely with other departments to track manual payments, and develop customized payment plans with return registrations.
Increased productivity levels through efficient time management and prioritization of daily tasks, such as: class updates, transcript reviews, researched returning student credentials, assessed prior financial and SAP records, escalations, and advisor email que.
Deciphered missing documents with clear assessment of their meaning regarding financial aid and student, implemented accelerated program, tracked final classes for potential graduating students, and explained loan loss and its impact to student.
Senior Underwriter / Project Management
Wells Fargo Bank
12.2011 - 05.2023
Stayed abreast of new developments or changing requirements while investigating potential violations of established guidelines, documented results, and identified corrective actions as needed to meet compliance requirements.
Performed internal quality control audits on underwriters, processors, and sales teams to ensure no possibility of fraud and/or unethical violations and securitization breaches.
Prepared written risk and decision logic assessments with recommendation on creditworthiness/repayment ability while rendering a final decision which included utilizing cash flow, profitability of assets, liquidity, and other financial ratios associated with complex tax returns, wage earnings, and property valuation.
Directed Diversity & Inclusion program for 250 Denver branch employees by utilizing project management techniques to transmit client service training into a robust action plan while maintaining budget for 3-1/2 years.
Supervised 15 direct reports to facilitate collaboration between departments - ensuring successful project completion, establishing and enforcing clear goals for internal unification, and empowering leadership qualities for all members.
Promoted to corporate Diversity & Inclusion education team for central/west division for 1-1/2 years which introduced a lecture series of storytelling to cultivate life experiences within a diverse workforce.
Joined Military Team Network which mentored displaced soldiers transitioning to the private corporate sector for 1 year.
100% Remote
Education
Bachelors of Arts Degree - Psychology
University of Dallas
Irving, TX
Skills
Performance Management
Team Training & Mentoring
Cross-functional Collaboration
Customer Service
Financial Management
Policy Implementation
Time Management
Paycom
MAC
DocuSign
Saga
Salesforce
CAMS
Stratus
Certification
CHRC (DOE)
Ed Tech Certification
Protecting God's Children
Extraordinary Performance Leadership Program
Quality Excellence Certificate
Service Recognition Award
Detective Award, Identifying Risk and Potential Loss