Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
15
15
years of professional experience
Work History
Project Manager
Boeing
09.2025 - Current
Managed national delivery planning for a 1,500+ conference room technology refresh across U.S. sites, coordinating IT, Facilities, Construction, Networking, vendors, and onsite teams ahead of the 2026 program launch.
Executed asset inventory and readiness assessments for 300 conference rooms across 10+ sites, capturing room dimensions, equipment condition, and site constraints; completed 1 week ahead of schedule despite managing more than double the regional scope of peer teams.
Conducted risk identification and issue resolution across onboarding, access, and site readiness activities; escalated delays and constraints to senior leadership with mitigation plans and timelines.
Built scalable onboarding and access workflows to support conference room services and refresh readiness, ensuring technicians and project staff had required system access, equipment, and site credentials.
Proven supervisory support role, taking initiative to onboard and train 5 new project team members, serving as manager backup, and developing training materials, checklists, and access guides to accelerate team readiness.
Led onboarding coordination for 116+ technicians nationwide, partnering with vendor HR, IT, Security, and Facilities to manage hiring documentation, badging, system access, equipment delivery, and start-date readiness across multiple regions.
Accomplishments:
Delivered a comprehensive asset readiness baseline for 300 conference rooms across 10+ sites one week ahead of schedule while managing more than 2x the scope of peer regional teams.
Took initiative to step into a supervisory and manager-backup role, successfully on-boarding and training 5 new project team members and accelerating team readiness through standardized materials and workflows.
Sourcing & Operations Manager
Sky to Sea Crystal Shop
01.2024 - 09.2025
Oversaw sourcing, vendor negotiations, and product life-cycle management from development to market launch.
Ensured supplier compliance with ethical, sustainable, and brand-aligned production standards across all product lines.
Managed packaging specifications and visual consistency for international shipments and retail presentation requirements.
Coordinated marketing, design, and merchandising strategies for consistent cross-platform customer engagement and sales.
Analyzed performance data, adjusting procurement strategies to maximize profitability and reduce operational inefficiencies.
Accomplishments:
Increased profit margins by 21% through vendor re-negotiations and supply chain process improvements.
Achieved 98% on-time delivery rate by implementing proactive supplier monitoring and logistics management systems.
Software Tester
Attorney's Title Fund Services
08.2022 - 12.2023
Performed functional and regression testing for legal document management and workflow automation systems.
Collaborated with developers ensuring test cases aligned with legal compliance and operational requirements.
Logged, tracked, and validated system bugs ensuring consistent defect resolution and release quality.
Conducted UAT testing verifying functionality met documented specifications and compliance standards.
Authored test documentation, results summaries, and audit reports for internal quality assurance reviews.
Accomplishments:
Decreased system defects by 28% through improved documentation and regression testing procedures.
Supported successful roll-out of two software updates affecting 500 global legal system users.
Lead Flight Attendant
American Airlines
02.2017 - 03.2019
Supervised flight crew operations ensuring safety compliance and adherence to FAA service standards.
Conducted pre-flight briefings detailing emergency procedures, passenger requirements, and communication protocols.
Delivered exceptional service across international routes maintaining passenger satisfaction and operational consistency.
Coordinated safety documentation and compliance verification with flight and ground personnel.
Mentored junior attendants ensuring adherence to company policies and passenger service expectations.
Accomplishments:
Maintained flawless FAA compliance record with zero safety violations or audit findings reported.
Earned 95% positive feedback from passengers through outstanding service delivery and conflict resolution.
Materials & Inventory Coordinator
Nova Integration Solutions
07.2016 - 09.2016
Managed procurement and inventory processes ensuring compliance with strict federal defense documentation standards.
Reviewed and executed BOMs aligning material sourcing with engineering requirements and production schedules.
Coordinated with QA teams verifying packaging, labeling, and military-grade compliance specifications.
Maintained traceable inventory databases supporting audits and minimizing logistical delays.
Oversaw material shipments ensuring accuracy, timeliness, and compliance with government contract obligations.
Accomplishments:
Reduced inventory discrepancies by 40% through improved reporting accuracy and tracking system standardization.
Shortened procurement cycle by 25% via proactive vendor communication and process refinement.
Global Data Center Contracts & Compliance Manager
Amazon Web Services (AWS)
12.2011 - 10.2014
Managed vendor contracts and SLA compliance across over 100 global data center operations.
Designed and implemented CLM workflows enhancing contract traceability and life-cycle visibility organization-wide.
Partnered with Legal, Finance, and Engineering to align contract terms with corporate compliance standards.