DANIELLE MARTINEZ
Learn Academy
South Pasadena ,CA
1
Language
9
years of professional experience
Hardworking and reliable educator focused on going above and beyond to support team and serve customers. Trained in patient relations and offering top-notch customer service abilities. Motivated to continue to learn and grow as a working professional.
Work History
Behavioral Interventionist
4 Years 7 Months- Facilitated weekly groups for disabled patients and implemented evidence-based practices to achieve goals.
- Monitored and assessed patients for concerning behaviors to proactively adjust treatment strategies.
- Identified special issues, problems, and co-morbidities to formulate diagnostic summaries.
- Documented patients' progress, updated charts, and completed paperwork in behavior.
Sales Associate
8 Months- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Open & closed , also worked with the cashier .
ILS Instructor
4 Months- Tutored struggling consumers to help each understand core ideas and improve their performance.
- Engaged consumers with immersive activities to expand on lecture topics.
- Encouraged consumers to persevere with challenging tasks, preparing them for advanced learning opportunities.
- Followed established guidelines and procedures.
- Reviewed activities regularly to identify opportunities for improvement.
- Monitored processes such as hygiene and independent living.
Front End Courtesy Clerk
8 Months- Kept store neat by cleaning grocery carts, parking lot, and restrooms.
- Assisted customers by locating products on shelves or in the backroom and retrieved desired items for purchase.
- Verified the prices of unscanned items for cashiers.
- Refilled paper and plastic bags at the checkout stand and restocked merchandise located at checkouts for purchase.
- Bagged customers' groceries in neat, orderly fashion, carefully handling perishables and balancing the weight of each package for easy handling by customers.
- Collected shopping carts from the parking lot and returned them to the store for use by new customers.
- Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Education
High School Diploma
GPA: 3.5
Skills
Task prioritization
Collaboration
Patient monitoring
Guest relations
Customer service
Product knowledge
Sales transactions
Multitasking
Electronic charting
Diagnostic evaluation
Merchandise display
Serve customers
Stock replenishment
Languages
Spanish
Native or Bilingual
Timeline
Behavioral Interventionist
Learn Academy
03.2022 - CurrentRead More
Sales Associate
Aeropostale,
06.2021 - 02.2022Read More
ILS Instructor
Roman Empire
12.2019 - 04.2020Read More
Front End Courtesy Clerk
Stater Bros
03.2018 - 11.2018Read More
Yucca Valley High School
High School Diploma
Read More