Danielle Matta
West Mifflin,PA
Summary
Meticulous Meat Cutter with Number years of experience in meat industry. Skilled at customer service and knowledgeable about Tool use, maintenance and repairs. Trained in customer service and quality assurance for top-of-the-line services.
Overview
23
23
years of professional experience
Work History
Meat Cutter
Giant Eagle
11.2020 - Current
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Seafood Manager
Shop & Save Market
06.2017 - 11.2020
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Provided detailed information to customers about available seafood products and self-service items.
Customer Service Representative
Giant Eagle
08.2001 - 04.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Big Beaver Falls School District
Beaver Falls, PA06.1993
Skills
- Knife Handling
- Food Safety
- Sanitation Practices
- Meat weighing and labeling
Timeline
Meat Cutter
Giant Eagle
11.2020 - Current
Seafood Manager
Shop & Save Market
06.2017 - 11.2020
Customer Service Representative
Giant Eagle
08.2001 - 04.2006
High School Diploma -
Big Beaver Falls School District