Danielle McDaniel

Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency. Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions. Provided accurate sales forecasts each quarter and each year for long-term strategic planning. Leveraged CRM to collect, organize, and manage sales data and customer information.

Identify, develop, & promote sales opportunities to new customers while providing superior customer service to existing book of business. Use crm to track all leads and sales opportunities in real time. Prepare & deliver accurate estimates & customer education on services and products.

Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty. Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.

A sales leadership role leading 800+ independent brokers & 34 Captive agents. Trained, managed and developed independent brokers in my territory. Developed and maintained relationships with external partners in the Distribution Channel to promote the UHC Brand. Directly influenced positive sales growth in a struggling market. Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.

Delivered and maintained customer inventory on site. Boosted revenues by upselling and cross-selling products to new and established customers. Maximized sales through effective territory management and strategic route planning. Monitored multiple databases to keep track of all company inventory and orders. Created and submitted orders for national accounts. Built and maintained relationships with clients to grow sales and client base.

Removed damaged, out-of-code, not-in-set and discontinued items from displays. Inspected merchandise for quality and arranged proper display location on floor. Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability. Completed efficient store resets to prepare store for special promotions and seasonal updates.