Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Danielle McEneaney

216 Elmwood Ave Apt A,PA

Summary

Skilled and highly trained healthcare professional with proven experience providing quality, evidence-based patient care within dynamic and high-pressure environments. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

21
21
years of professional experience

Work History

Certified Medical Assistant

Penn Medicine
06.2024 - Current
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Completed EKGs and other tests based on patient presentation in office.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Health Coach

Gray Hawk Health
01.2024 - 06.2024
  • Recommended nutrition and fitness modifications to improve overall health of clients.
  • Supported implementation of patient health plan, weight loss programs and personalized fitness and exercise programs.
  • Assisted clients in finding new ways to inspire healthier habits.
  • Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
  • Interpreted health data and recorded clients' health status.
  • Evaluated client progress regularly, adjusting coaching approaches as needed for optimal results.
  • Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
  • Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
  • Coached 100 clients by developing health goals and action plans.
  • Utilized evidence-based research to inform coaching methods that produced tangible improvements in clients'' overall health status.
  • Empowered clients to make informed decisions about their health through education on nutrition, fitness, and stress management.
  • Promoted available resources and connected individuals with services.
  • Monitored health trends and data to identify health concerns and develop related health education initiatives.

Certified Medical Assistant

Main Line Health
09.2021 - 12.2023
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Completed EKGs and other tests based on patient presentation in office.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Medical Assistant

Penn Medicine
02.2017 - 08.2021
  • Works closely with multiple physicians and is able to triage and document in EPIC in a timely manner
  • Administers vaccines, collects and sends out specimens including blood, urine and paps
  • Able to do ekg's, nebulizer treatments and order tests and procedures through epic
  • Assisted in the training of new employees
  • Clean/stock rooms, set up pap trays, order supplies and responsible for HIPPA logs
  • Process scripts and administrative work
  • Assist in training employees
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Completed EKGs and other tests based on patient presentation in office.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Measured patient pulse oximetry.

Medical Assistant Externship

Noble Medical Care Rheumatology
08.2016 - 02.2017
  • Triaged patients in exam rooms/set up for procedures
  • Obtained medical history, and entered patient history in EHR system
  • Verified patient information
  • Prepare, assist and accurately complete all necessary forms
  • Assisted Doctor during examinations and treatments
  • Obtained vital signs, and entered patient vitals
  • Maintain supplies, cleaned rooms and equipment, and stocked rooms with required supplies
  • Verified patient's insurance information using Navinet system

Fresh Food Manager

Wawa
05.2003 - 12.2015
  • Ensure a pleasant shopping experience for all customers
  • Respond to customer complaints or inquiries in a courteous and timely manner
  • Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display
  • Execute food service efficiencies and ensure planograms are utilized and followed
  • Execute the training, coaching and performance management of food service associates
  • Oversee the inventory and ordering of products and supplies and ensure the routine maintenance and upkeep of the food service equipment and facilities
  • Analyze, prepare and execute all action plans related to food service to identify strengths in food service trends and identify areas of opportunity of profitability

Education

Phlebotomy, Injections, EKG, Triage, Efficient in EPIC, Pharmacology, A&P, Insurance Verification, Billing, Medical Terminology

Brightwood Career Institute
Broomall, Pa
10.2016

Skills

  • Taking & Recording Vitals
  • Basic Life Support
  • JCAHO/HIPAA Compliance
  • Electronic Medical Record
  • Managing workflow
  • Patient Education & Support
  • Medication Administration
  • HIPAA Compliance
  • Medical Terminology
  • Specimens collection and processing
  • Electronic Health Records
  • Vital Sign Monitoring
  • Patient documentation
  • Inventory and supply management
  • Treatment setup
  • Customer Service
  • EMR / EHR
  • Reliable team player
  • Compassionate
  • Patient-focused care

Awards

Presidents List, 05/01/16

Timeline

Certified Medical Assistant

Penn Medicine
06.2024 - Current

Health Coach

Gray Hawk Health
01.2024 - 06.2024

Certified Medical Assistant

Main Line Health
09.2021 - 12.2023

Medical Assistant

Penn Medicine
02.2017 - 08.2021

Medical Assistant Externship

Noble Medical Care Rheumatology
08.2016 - 02.2017

Fresh Food Manager

Wawa
05.2003 - 12.2015

Phlebotomy, Injections, EKG, Triage, Efficient in EPIC, Pharmacology, A&P, Insurance Verification, Billing, Medical Terminology

Brightwood Career Institute
Danielle McEneaney