Danielle McFarlane
Compton,CA
Summary
Adept at thriving in fast-paced environments and adhering to strict deadlines. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Hairstylist
The Royal Raquel
Los Angeles
01.2017 - Current
- Developed brand marketing plan strategies to increase brand awareness by 75%
- Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
- Monitored social media trends and best practices to drive continuous improvement.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Recommended hair styles to compliment clients' facial features and coloring.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Pre-booked future appointments to increase repeat business.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Analyzed customer feedback and developed new techniques to ensure customer retention.
Hairstylist
Ulta Salon
Los Angeles, CA
05.2023 - 03.2024
- Organized scheduling of appointments throughout the day.
- Upsold additional services when appropriate to increase sales volume.
- Assisted other stylists with busy periods in the salon.
- Applied highlights, lowlights or other coloring techniques.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Recommended products to clients based on their individual needs.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Educated clients on proper home hair care maintenance techniques.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Greeted customers, answered phones and booked appointments.
- Used thinning shears to remove bulk from the hair or create layers.
Manager
Vip House Of Hair
Lancaster, CA
05.2017 - 07.2023
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Assistant | Jr Stylist | Receptionist
The Pitré Nest
Los Angeles
03.2022 - 03.2023
- Maintained inventory of hair products.
- Performed basic administrative work, including answering phone and setting appointments.
- Welcomed, seated and prepared clients for services.
- Processed payments and promoted products to increase sales.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Colored, cut and installed extensions according to style photos and client specifications.
- Provided assistance communicating, typing correspondence or obtaining information.
Sales Associate
Footlocker
Torrance
08.2018 - 02.2021
- Operated cash registers
- Assisted customers with sales, questions and more
- Restocked and organized
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Phlo
Los Angeles
02.2016 - 01.2019
- Interacted and connected with customers
- Promoted and sold items
- Counted inventory, sent packages
- Supported sales activities through promotional material and market research.
- Created product promotion plans and marketing initiatives to increase brand awareness.
- Identified and communicated with influencers to drive posts about company's brand and products.
- Engaged with clients and answered queries to promote brand-focused interactive and engaging content.
Education
life Insurance
Xcelsoutions
Online09-2024
Cosmetology -
Coba Academy
Anaheim, CA12.2021
Diploma -
Family First Charter High School
Lawndale, CA01.2019
Skills
- Quick Learner
- Outstanding Customer Service
- Appointment Coordination
- Networking Expertise
- Customer Education
- Sales Expertise
- Relationship Building and Management
- Cosmetology Principles Knowledge
- Social Media Management
- Promotional planning
- Strategic Planning
Timeline
Hairstylist
Ulta Salon
05.2023 - 03.2024
Assistant | Jr Stylist | Receptionist
The Pitré Nest
03.2022 - 03.2023
Sales Associate
Footlocker
08.2018 - 02.2021
Manager
Vip House Of Hair
05.2017 - 07.2023
Hairstylist
The Royal Raquel
01.2017 - Current
Sales Associate
Phlo
02.2016 - 01.2019
life Insurance
Xcelsoutions
Cosmetology -
Coba Academy
Diploma -
Family First Charter High School